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Offer Summary

On August 22, 2023, after many months of bargaining toward a new collective agreement with the Manitoba Government and General Employees' Union (MGEU), MPI returned to the table to present a significantly enhanced offer. This comprehensive offer would provide unionized employees with guaranteed increases of up to 17 per cent over four years, plus a direct path to voluntary arbitration on the issue of General Wage Increase.

Details of the offer

MPI has tabled an enhanced offer that includes increases of up to 17 per cent, broken down into the following components:

MPI’s enhanced offer to MGEU includes increases of up to 17 per cent, broken down into the following components:

8.0 per cent – General wage increases of two per cent per year over four years
3.5 per cent – New permanent wage step added to all pay ranges for unionized employees
1.0 per cent – Market adjustment for Operations employees
2.8 per cent (based on the average unionized salary) – $1,800 one-time, lump sum signing bonus
1.7 per cent – Impact of expanded benefit enhancements on average salary

Arbitration

Arbitration means that all the guaranteed wages and enhancements included in the agreement would be provided and paid out for employees while a decision on General Wage Increase is made by an arbitrator. Should an arbitrator determine General Wage Increase that is higher than 2% annually, employees would receive payments retroactive to when the offer was ratified.

Immediate employee impacts

If ratified, every unionized MPI employee would immediately receive two lump sum payments:

Employees would receive two years of wage enhancements to cover the General Wage Increase increases for 2022 and 2023 (2% per year):

Longer-term wage enhancements

In 2024, 50 per cent of unionized staff would move into the new seventh step in their pay grade, providing a 3.5% increase on top of the annual General Wage Increase:

And in 2025, employees in MPI’s Operations Division would receive an additional 1% retention adjustment. This will be added to the 2% General Wage Increase and for those moving into the new step 7, the benefits will compound even further with an additional 3.5% increase:

Additional benefit enhancements

Beyond these wage increases, MPI is also proposing further increases to existing benefits, including:

Downtown Allowance: All Cityplace employees designated as hybrid work type will receive an increase from $0/month to $50/month. All Cityplace employees designated as 100% onsite will receive an increase from $50/month to $75/month.

Meal Allowance: Increase from $9.00 to $18.00

Evening Shift Premium: Increase from $10.00 to $11.00

Overtime Breaks: Paid 15-minute breaks when working for more than three hours’ overtime.

Expansion of the types of family members in connection with which employees are eligible for bereavement and family leave, including, aunt, uncle, nieces and nephews.

Alignment of our pay administration practice for all temporary assigned employees, including:

Employees on temporary assignment who do not meet the minimum requirements will receive increments upon certification in the temporary classification.
Employees selected on temporary assignment will receive a two-step increase from their most recently held permanent position instead of a one-step increase.

Additionally, MPI is proposing to expand its benefit packages for full-time, part-time and term employees, which include:

Increases to coverage amounts within employee flex benefit plans for full-time employees include:

Increases to certain coverage amounts within benefit plans for part-time employees to match flex benefit plans:

Increases to certain coverage amounts within benefit plans for term employees to match flex benefit plans:

Understanding MPI’s unionized pay structure

To provide longer-term income enhancements, MPI is introducing a new step 7 increment to each of its pay grades for unionized employees in 2024.

Currently, each unionized pay grade is made up of six step increments. Employees receive a 3.5% increase and move up one step increment every year until they reach the top of their pay grade. Adding a seventh step will introduce a new 3.5% increase for the 60% of employees who will be at the top of their pay grade in 2024 and 2025 and continue beyond this agreement.

Overall Service Impacts

As of August 28, 2023, the Manitoba Government and General Employees’ Union (MGEU) has put all 1,700 unionized MPI employees on full strike until further notice.

As a result, all MPI Service and Claim Centres, as well as the Physical Damage Centre, are closed to the public until further notice. All driver testing, estimating, adjusting and driver fitness appointments scheduled for the week of August 28 are cancelled and affected customers are being contacted to reschedule at a later date.

As the situation changes, MPI will post updates to this page and on our social media accounts.

In collaboration with its partners, MPI has implemented contingency plans to resume critical services:

Customers with general inquiries or front-end service transactions, including licensing renewal and insurance payments can visit one of MPI’s nearly 300 broker partners. Find a broker in your community using our Find a Service tool.
The MPI Contact Centre is open for customers reporting personal injury claims, non-drivable collision claims, and total-theft claims.
Customers reporting all other passenger vehicle (car, SUV and light duty truck) claims can expedite the process by filling out MPI’s simplified claim reporting form. MPI will contact customers with a claim number they can take to an MPI-accredited repair shop for vehicle estimates and repairs.
MPI has resumed Class 5 driving test services and customers with cancelled appointments are being contacted to reschedule.
Knowledge testing for Class 1-4 and Air Brakes is available for customers whose tests were cancelled.
Essential services, such as income replacement payments for personal injury claimants, will continue uninterrupted.

Class 1 – 6 and Air Brake Knowledge Tests

Effective immediately, customers who have had a Class 1-6 or Air Brake knowledge test cancelled because of labour interruption or who already have a test booked with MPI can walk in to take their test without an appointment.

These customers can visit one of the locations below between 8:30 a.m. to 12:00 noon and 1:00 p.m. to 4:00 p.m., Monday to Friday, to complete their test when it is convenient for them. Please note that these locations are closed from noon to 1:00 p.m. daily.

In Winnipeg:

Cityplace (234 Donald Street, Room 299)
Physical Damage Centre (1981 Plessis Road, Building B)

In Brandon:

Victoria Inn (3550 Victoria Avenue)

All tests will be performed on a computer and are available in 30 languages; no translation services or oral tests are available.

Customers must bring the following with them to take the test:

A valid piece of ID
Customer number or proof of purchase from the original appointment
A completed Medical Examination Report (Class 1-4 and Air Brake only)

If customers do not arrive with all required documents, they will not be allowed to complete their test.

Customers with cancelled or scheduled appointments will continue to be contacted directly. At this time, testing is only being made available to customers whose tests have been cancelled or have a scheduled appointment. No new test applicants will be accepted at these locations.

Class 5 Road Tests

MPI has resumed all Class 5 driver testing services for customers following temporary cancellations due to ongoing MGEU strike action. Class 5 drivers will be offered a road test with an MPI-certified driver education instructor. Customers will be contacted by MPI with further instructions on how to reschedule their test.

MPI’s strong and valued relationships with our driver instructor partners enable us to resume testing as early as September 5 in Winnipeg, and in rural locations soon after. Instructors will have the option of offering testing in the customer’s vehicle or in their own training vehicle – specialty vehicles which are typically equipped with safety features such as a passenger side brake, passenger side rear view mirror, and sometimes a second steering wheel.

MPI officials will be monitoring the results of this program very closely to ensure ongoing public safety on roadways. MPI’s Registrar of Motor Vehicles will retain the right to recall drivers for re-testing at no charge once the current labour disruption concludes.

Claims

The MPI Contact Centre will remain open for reporting personal injury claims, non-drivable collision claims, and total-theft claims.

Customers reporting all other passenger vehicle (car, SUV and light duty truck) claims can expedite the claims process by filling out MPI’s new online claim form. MPI will contact customers with a claim number they can take to an MPI-accredited repair shop for vehicle estimates and repairs.

Note: Customers with vehicles towed to the Physical Damage Centre compound will continue to have access to remove personal items.

Hail claims

In response to the high volume of recent hail claims, MPI has further implemented contingency measures for Winnipeg and the surrounding area. Effective September 11, MPI will be opening one of its Winnipeg locations for scheduled hail estimating appointments. Customers who had a previous hail estimating appointment cancelled at one of MPI’s locations will be contacted to rebook. Customers who have begun the hail estimating process at a repair shop can continue to work directly with their shop to have their vehicle repaired.

Customers who have yet to open a hail claim are encouraged to fill out MPI’s new online claim form to begin the process. Those who have already submitted their hail claim through the new online tool will be contacted by MPI to book an appointment soon.

MPI thanks its customers for their patience as our strategy evolves to manage the recent surge in hail claims.

New claims

Customers with drivable passenger vehicle claims that have not been opened with MPI can expedite the claims process by filling out MPI’s new online claim form. MPI will contact customers with a claim number they can take to an MPI-accredited repair shop for vehicle estimates and repairs.

Customers may also choose to wait until the labour disruption has ended to open their claim with MPI.

In-progress claims

Customers with open claims and repairs in progress can continue to work with their repair shop of choice.

Open claims requiring an estimate

For passenger vehicle damage claims that are already open but require an estimate, customers can visit any MPI-accredited repair shop.

Estimating and Adjusting Appointments

All estimating and adjusting appointments scheduled at an MPI location are cancelled until further notice. Affected customers will be contacted to reschedule their appointment when strike action ends. MPI will prioritize critical claims, such as non-drivable vehicles and loss of use situations, at this time.

In response to the high volume of recent hail claims, MPI has implemented contingency measures for Winnipeg and the surrounding area. Effective September 11, MPI will be opening one of its Winnipeg locations for scheduled hail estimating appointments. Customers who had a previous hail estimating appointment cancelled at one of MPI’s locations will be contacted to rebook.