With Canada Post continuing service during the ongoing dispute with the union representing its employees, MPI has begun mailing cheques it was previously holding, through regular mail service, to ensure customers receive their documents as quickly as possible.
Until the labour dispute is resolved, we will continue to monitor the situation and make alternative delivery options available, as needed.
Cheques
On Friday, June 20, MPI resumed distributing most cheques through Canada Post.
The following types of cheques issued by MPI between May 23 and June 18 will remain available for customers to pick up at the MPI Service or Claim Centre location closest to the address on the customer file:
- Injury claims (including income replacement)
- Physical damage claims
- Refunds
- Manitoba Electric Vehicle Rebate Program
- International Registration Plan (IRP)
Cheques will be available for pick up at MPI Service and Claim Centres until the end of the day on Friday, June 27. Cheques that have not been picked up by these dates will be sent to customers through Canada Post.
Identification is required to claim a cheque. Customers will need to provide one piece of government-issued photo identification or two pieces of government-issued non-photo identification.
To find the closest MPI Service Centre, please use the Service Centre Locator Tool.
Customers with questions about the status of their payments can call MPI’s Contact Centre at 204-985-7000 or toll free at 1-800-665-2410.
Driver’s Licences and Identification Cards
MPI is continuing to distribute new and renewed Manitoba driver’s licences and identification cards through Canada Post. However, due to delays, customers are encouraged to keep their temporary documents and not dispose of any expired cards until they receive a new one. Customers with expiring temporary licenses and cards should visit their broker or an MPI Service Centre to request a replacement.
Manitoba Wildfire Evacuees
If you have been affected by the devastating Manitoba wildfires and have questions about your MPI cheque or other products and services, please call your assigned case manager, adjuster or MPI’s Contact Centre at 204-985-7000 or toll-free at 1-800-665-2410 to discuss your options.
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For more information, please contact:
Media Relations Unit
Ph: 204-985-7300
Email: [email protected]