Masks mandatory for customers attending all Manitoba Public Insurance offices

Masks will be mandatory for all customers attending a Manitoba Public Insurance location, effective Wednesday, September 9.

Throughout the COVID-19 pandemic, MPI has been committed to following the advice and direction of the provincial public health authority by putting procedures in place to best protect the health and safety of MPI employees and customers.

Customers will be required to bring and wear a face covering/mask when attending any MPI location, including all service centres, claim centres, and MPI’s Physical Damage Centre.

Please note the following:

  • Signs will be posted at all entrances to inform customers of this requirement.
  • In the interests of protecting the health and safety of employees and other customers, any customer who refuses to wear a mask will be asked to leave.
  • It is also encouraged that only one family member per household to enter, unless otherwise required for business.

This new mask requirement does not replace the physical distancing guidelines that are already in place. Per public health direction, a distance of two meters (six feet) should be kept between people whenever possible. Customer-facing MPI employees interacting with the public will also be required to wear a mask.

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