Vehicle

Vehicles with Complex Materials

Many new vehicles are being manufactured using complex materials, such as aluminum, boron steel and carbon fibre, to reduce vehicle weight for improved fuel efficiency. These complex materials require specialized training, equipment, repair methods and facilities. Learn more about these changes as seen in the Winnipeg Free Press: April 25 and May 16, 2015.

As a result of these Original Equipment Manufacturer (OEM) requirements, repairs to the following vehicles must comply with OEM guidelines and the required repair work may need to be completed by an OEM certified or qualified repair facility:

  • 2015 or newer Ford F-150
  • 2017 Ford F-250 or F-350
  • BMW/MINI
  • Porsche
  • Jaguar and Land Rover

This list of vehicles requiring specialized repairs will be updated as more information becomes available about OEM requirements and Manitoba repair facilities meeting OEM requirements. The above requirements do not apply to glass repairs. For more information, talk to your auto dealer and refer to your warranty.

Recognized repair facilities

If you have a 2015 or newer Ford F-150, or a 2017 F-250 or F-350, Ford Canada’s certification requirements include specialized training, equipment, repair methods and facilities. The following repair facilities have met Ford Canada’s certification requirements and are qualified to conduct repairs:

  • AutoReady Collision Centre, Carman
  • Birchwood Collision Centre on Regent, Winnipeg
  • Birchwood Collision Centre at Pointe West, Winnipeg
  • Boyd Autobody & Glass on Scurfield Boulevard, Winnipeg
  • Capital Ford Lincoln, Winnipeg
  • Craig Dunn Motor City, Portage la Prairie
  • Donvito Collision & Glass on Sargent Avenue, Winnipeg    
  • Eastside Collision, Winnipeg
  • Fairway Autobody & Glass, Steinbach
  • Kelleher Ford Sales, Brandon
  • Kelleher Ford Sales, Dauphin
  • Midtown Ford Sales Ltd., Winnipeg
  • Moonlite Auto Body Ltd., Winkler
  • Morden Auto Body Ltd., Morden
  • Northland Ford Sales Ltd., The Pas
  • Parkside Ford Lincoln, Winnipeg
  • River City Ford, Winnipeg
  • St. Claude Autobody, St. Claude
  • Thompson Ford Sales, Thompson
  • Treherne Collision & Glass, Treherne
  • Vernaus Auto Body, Winnipeg
  • West Perimeter Service & Collision Centre, Winnipeg
  • Winter’s Collision Repair, Winnipeg

If you have a BMW or MINI, BMW Canada’s certification requirements include specialized training, equipment, repair methods and facilities. The following repair facilities have met all of BMW Canada’s certification requirements and are qualified to conduct repairs:

  • Birchwood Collision Centre at Pointe West, Winnipeg
  • Donvito Collision & Glass on Sargent Avenue, Winnipeg

If you have a Porsche, Porsche Canada’s certification requirements include specialized training, equipment, repair methods and facilities. The following repair facility has met Porsche Canada’s certification requirements and is qualified to conduct repairs:

  • Donvito Collision & Glass on Sargent Avenue, Winnipeg

If you have a Jaguar or Land Rover, Jaguar Land Rover Canada’s certification requirements include specialized training, equipment, repair methods and facilities. The following repair facilities have met Jaguar Land Rover Canada’s certification requirements and are qualified to conduct repairs:

  • Birchwood Collision Centre at Pointe West, Winnipeg
  • Donvito Collision & Glass on Sargent Avenue, Winnipeg

To search for an accredited repair shop based on your location and your vehicle type, click here.

Frequently asked questions

Q
Are body shops aware of the kinds of vehicles they are qualified to repair?

We are working with the repair industry to ensure all shops are aware of the requirements for Original Equipment Manufacturer (OEM) certified or qualified repairs.

The OEMs with certified programs are in contact only with certified shops, and provide access to their repair procedures online. OEMs typically rely on the dealerships to ‎educate customers about certified repair requirements. As a safe guard, Manitoba drivers should also educate themselves about the repair requirements for their vehicle and the current listing of OEM certified or qualified repair shops.


Q
What if my vehicle is repaired at a non-certified or unqualified body shop?

Vehicles with complex materials, such as aluminum, boron steel and carbon fibre may need to be repaired at an OEM certified or qualified repair facility. Customers wanting additional information about the warranty of their vehicle are encouraged to contact the OEM or the dealership where they purchased their vehicle.


Q
What is the automobile repair industry doing to meet the needs for vehicles with complex materials, and how is Manitoba Public Insurance supporting the industry?

Manitoba’s healthy and robust collision repair trade is capable of meeting these new requirements. By investing in additional training, tools, equipment and facilities, shops will continue to provide the safe, reliable and cost-effective repairs that all Manitobans expect.

Manitoba Public Insurance’s technical experts currently support the industry with the provision of training courses through I-CAR Canada. This premiere training and recognition program, operated by the Automotive Industries Association of Canada, provides skills updating for the collision repair industry. We are working with the repair industry to ensure all shops have the opportunity to undergo training to meet requirements for complex materials. We are also providing the research that repair shops need to help adapt their operations and infrastructure to work on these newer complex materials.

Manitoba Public Insurance is assisting owners of vehicles with complex materials in finding OEM certified or qualified repair shops that meet manufacturer standards to work on complex materials.


Q
I have a complex materials vehicle that requires specialized body repairs. Where should I take my vehicle for regular mechanical maintenance?

Regular mechanical maintenance is not affected by the OEM certification and qualification process for body repairs.


Q
What do I do if I have concerns about repairs that were done by a qualified or certified shop listed on mpi.mb.ca?

Concerns with repairs from any shop should first be reported to the repair facility. If you do not receive satisfaction, please talk to your Manitoba Public Insurance adjusting team.