Customer safety drives new COVID-19 program: Manitoba Public Insurance

To protect against the risks associated with COVID-19, Manitoba Public Insurance has implemented a new program to allow for the cleaning and disinfecting of vehicles before repairs start, and after repairs are complete.

“A special allowance will be paid to the participating shops, as we continue to ensure our customers’ safety is ensured,” said Ben Graham, President and CEO, Manitoba Public Insurance. “This was the right thing to do and we thank the repair trade associations for their assistance and cooperation.

“Customers need not worry about the condition of their vehicle when it’s returned to them. Together, we can all work on flattening the COVID-19 curve.”

This allowance applies to all claims submitted for payment beginning April 1. It will remain while the COVID-19 State of Emergency is in effect, after which it will be reassessed.

The pre- and post-repair cleaning/sanitization will consist of surfaces frequently touched by a customer, including but not limited to:

  • exterior/interior door handles
  • interior door trim panels
  • consoles
  • steering wheel
  • levers attached to the steering column (signals, cruise control)
  • dash including radio/climate controls
  • seatbelt buckles
  • hood latch and releases
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