Driver Licensing

Questions and answers

Licence
Records
Accident Reports
Driver Improvement & Control (DI&C)
Suspensions
Tickets
Medical
Payments and Refunds

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Please note that only questions of a general nature can be answered.


Licence

Q
I have never been licensed before. How can I obtain a Manitoba driver's licence?

The first time you apply for a Manitoba driver’s licence, you will be asked to show documents that prove your identity.

This requirement under Manitoba law is aligned with North American standards. Verifying identity before we issue a driver’s licence helps to protect all Manitobans from identity theft. It also ensures that Manitoba driver’s licences are issued only to those who are in our country legally, whether as citizens or visitors.

To prove your identity, you will need supporting documents that establish six key elements:

  • birth date
  • full legal name (If your surname differs from the surname on your birth certificate, a second document such as a Marriage Certificate is required.)
  • signature
  • photograph
  • Manitoba residence and permanent address (at least two supporting documents are required to prove that you reside in Manitoba)
  • entitlement to be in Canada

To take a Class 5 knowledge test, you need to be at least 16 years of age, or 15-1/2 years of age if enrolled in the Driver Education program, and meet medical standards. You will need to obtain the approval of a parent or guardian if you are under 18 years of age.

To take a Class 1 to 4 knowledge test, you need to be at least 18 years of age and file an approved medical report.

To take a Class 6 knowledge test, you need to be at least 16, have parental or guardian approval if under 18 and hold a valid Manitoba driver's licence.

To help you pass the knowledge and road tests, study the appropriate handbook.

Q
I am a new resident in Manitoba, how do I obtain a driver's licence?

If you hold a valid driver's licence from anywhere in Canada or the U.S., you can surrender your valid driver's licence and obtain a Manitoba driver’s licence. You must appear in person at any one of our Service Centres or Autopac agents, produce identification and pay all charges. If you are surrendering a Class 1-4 licence, you will need to complete a medical report.

Manitoba Public Insurance also has reciprocal arrangements with other jurisdictions which allow individuals to exchange a valid out-of-province driver’s licence for a non-professional class of Manitoba driver’s licence without completing written and road tests.

If you hold a driver's licence from any other country, or if you do not hold a valid driver's licence, you may need to take and pass Manitoba's knowledge, road and vision tests. See our Driver Testing section for more information.

Q
I am temporarily out-of-province on business, on vacation or in school. How can I renew my driver's licence?

Fill out this form indicating why you are temporarily absent from Manitoba and authorizing someone to perform this transaction on your behalf. The person you have authorized must then take the completed form to an Autopac agent and complete the transaction.

For more information, contact an Autopac agent.

Q
What do I do if I am an out-of-province student in Manitoba?

A student from a reciprocal jurisdiction who is attending university, college, or technical school full time in Manitoba can operate a vehicle with the valid driver's licence from their home jurisdiction for as long as they remain a full-time student.

Students from non-reciprocal jurisdictions are required to obtain a Manitoba driver licence within 90 days of taking up temporary residency in Manitoba if they plan to drive while in Manitoba.

Q
How do I obtain a higher class of licence (Class 1, 2, 3, or 4)?

To obtain a higher class of licence you will need to:

  • Provide a medical examination report completed by a medical practitioner. This report needs to be approved by us and forms are available at our Service Centres.
  • Study the or .
  • Pay a charge for and then pass the supplementary knowledge test for the class of licence for which you are applying.

A Manitoba Class 1, 2, or 3 driver's licence is acceptable as a Commercial Driver's Licence in the U.S. Manitoba drivers need only to produce a valid Class 1, 2 or 3 driver's licence as proof of medical fitness to drive commercial vehicles in the United States. The Canada/United States reciprocity agreement is extended to all drivers with four exceptions:

  • Class 1, 2 and 3 drivers with insulin-treated diabetes.
  • Class 1 and 3 drivers who do not meet Manitoba's minimum hearing requirements to transport dangerous goods.
  • Class 1, 2 and 3 drivers operating under a medical waiver or who are operating under medical grandfather rights.
  • Class 1, 2 and 3 drivers who have been diagnosed with epilepsy.

Records

Q
How do I obtain a copy of my driver record (abstract)?

To request your driver record, you can go in person to an Autopac agent or any one of our Service Centres and pay the $10 per-record charge. If the record is for someone other than yourself, you must have written permission from that driver.

To request a driver record by mail or fax you need to provide a signed, written request including your full name, date of birth, driver’s licence number and return mailing address or return fax number.

Mail your written request along with a cheque or money order for $10 per record payable to Manitoba Public Insurance to:

Manitoba Public Insurance
Driver Records and Suspensions
Box 6300
Winnipeg, MB R3C 4A4

Fax your request including your credit card information (VISA/MasterCard number and expiry date) to Driver Records and Suspensions at 204-954-5357.

Once your driver record request has been processed, we will mail or fax the driver record according to the instructions in your written request.

Q
Can someone else obtain a driver record for me?

Yes, if you sign a letter of consent authorizing that person to pick up your record.

You will need to provide us with your full name, date of birth, driver’s licence number and the name of the person picking up your record. This letter should be signed and dated. The person must show his/her personal identification.

Contact Driver Records and Suspensions at 204-985-0980 if you have any questions.

Q
What is shown in my driver record?

The driver record contains your name, address, driver’s licence number, date of birth, sex, height, eye colour, licence effective date, licence expiry date, class, authorized instruction, air brakes, motorcycle instruction expiry date, probationary expiry date, conditions effective and expiry date (if applicable), licence status, test year, date first licensed, licence class restrictions (if any), at-fault collisions, convictions, active and expired suspensions, disqualifications and prohibitions.

  • Authorized instruction allows a learner to drive a vehicle of a designated class.
  • The conditions addendum displays conditions which are imposed on the driver's licence.
  • Reported traffic convictions and collisions are on your driver record for at least five years.
  • Reported Criminal Code convictions remain on your driver record for at least 10 years.
Q
Can I get a letter that shows any traffic convictions or claims on my driving record?

A Driver Safety Rating Movement Letter lists your convictions, at-fault claims and alcohol- or drug-related suspensions under the Driver Safety Rating system. It’s free. To get yours, go to an Autopac agent.


Traffic Accident Reports

Q
How do I obtain a copy of my Traffic Accident Report?

Traffic Accident Reports can be obtained for $10 plus GST. They are available to the person(s) involved in the collision or to their legal representative with written authorization.

To obtain a report for a collision that occurred in Manitoba either:

Download a copy of the Traffic Accident Report Form and fax it to 204-954-5372 or mail it to:

Manitoba Public Insurance
Driver Records and Suspensions
Box 6300
Winnipeg, MB R3C 4A4

Payment options are certified cheque or money order, payable to Manitoba Public Insurance, VISA or MasterCard. Personal cheques are accepted if you are currently a Manitoba Public Insurance customer.

If paying by credit card, please include your card number, expiry date and signature with your request. If you require further information, call 204-985-0988 or 1-866-323-0543 (toll-free).

If your collision was reported to the Winnipeg Police Service, you can also contact the Winnipeg Police Records and Management Division at 204-986-6073 or 204-986-6074 for a copy of the Traffic Accident Report.


Driver Improvement & Control

Q
How will this program affect me?

It won't affect you if you drive safely. Driving safely means not being convicted of driving offences, not being charged with a serious driving offence, not being issued any alcohol- or drug-related roadside suspensions and not causing any collisions.

Q
I am a senior. Will this program affect me?

It won't affect you if you drive safely. Age by itself isn't a factor.

Q
If I am found to be driving under the influence of alcohol or drugs, what will happen to me?

Impaired driving is a crime. If convicted, you’ll face serious consequences under Canada’s Criminal Code.

Novice drivers cannot have drugs or alcohol in their system while operating a vehicle. Those who violate this drug and alcohol restriction may:

  • receive an immediate 24-hour roadside suspension
  • be subject to an additional suspension from our Driver Improvement and Control Program
  • be required to pay a driver’s licence reinstatement charge

All drivers suspected by police of being under the influence of any drug can receive an immediate 24-hour roadside license suspension. Novice drivers who receive a 24-hour roadside suspension may also receive an additional driver licence suspension and are required to pay a licence reinstatement charge.

If you are a novice or experienced driver found with a blood alcohol concentration between .05 and .08 or you fail a drug screening test, physical coordination test or drug recognition evaluation, you are subject to an immediate Tiered Administrative Licence Suspension, which lowers your Driver Safety Rating by five levels. You will also be required to pay a driver’s licence reinstatement charge. In addition, drivers may be subject to a further driver’s licence suspension from our Driver Improvement and Control Program. Tiered Administrative Licence Suspensions are progressively longer suspensions ranging from 72 hours to 60 days, depending on how many previous suspensions have been issued to the driver within a 10-year period.

You will receive a three-month Administrative Licence Suspension if:

  • your blood alcohol concentration is over .08
  • your blood drug concentration is over 5 nanograms of THC
  • your combined blood alcohol concentration is over .05 and your blood drug concentration is more than 2.5 ng of THC
  • you refuse to provide a breath, saliva or blood sample to police
  • you refuse to perform a physical coordination test or drug recognition evaluation, or refuse to follow a police officer's instructions regarding either test
  • you have any concentration of illegal drugs in your system

Drivers who receive this suspension move five levels down the Driver Safety Rating scale and are required to pay a driver’s licence reinstatement charge. Additional consequences may include:

  • being charged under the Criminal Code
  • vehicle impoundment (except special mobile machines)
  • a mandatory Impaired Driver Assessment at the driver’s expense
  • participation in Manitoba’s Ignition Interlock Program

If you are convicted of an impaired driving-related Criminal Code offence, you will face sanctions such as:

  • moving an additional five, 10 or 15 levels down the Driver Safety Rating scale
  • a significant court-imposed fine
  • possible imprisonment
  • a court-imposed driving prohibition
  • mandatory driver’s licence suspension under The Highway Traffic Act
  • possible participation in Manitoba’s Ignition Interlock Program
  • possible vehicle forfeiture

Sanctions also apply to situations where a person operates a vessel, an aircraft or railway equipment while under the influence of drugs or alcohol.

Q
What would happen if I am convicted of driving outside the GDL restrictions?

New drivers who violate any GDL restriction, are convicted of a driving offence or are involved in a collision may have their driving record reviewed by our Driver Improvement and Control Program to determine if an additional suspension or other sanctions should apply. Other sanctions can include a remedial driving course (at the driver’s expense) or additional driver’s licence restrictions. Drivers can appeal the licence suspension to the Licence Suspension Appeal Board on the grounds of exceptional hardship.

Q
What serious driving offences may lead to a Driver Improvement and Control intervention?

Law enforcement officers are required to report to the Registrar when a driver is charged with a serious driving offence. Examples include street racing and dangerous driving.

Q
If I am suspended as a result of a Driver Improvement and Control intervention, can I appeal?

Yes. You may appeal to the Licence Suspension Appeal Board (LSAB). The LSAB will consider public safety and exceptional hardship caused by the suspension. For novice drivers under GDL, additional driver's licence restrictions may also be appealed to the LSAB.

Q
How do the Driver Improvement and Control (DI&C) Program and the Driver Safety Rating (DSR) work together?

Both the DI&C Program and the DSR are part of an overall strategy to encourage safe driving and reduce risk on the road. Interventions under the DI&C Program are in addition to any movement on the DSR scale.

Q
I have been involved in an at-fault collision. Will I be subject to DI&C intervention?

There are many factors that the DI&C Program considers when determining if an intervention is warranted and type of intervention:

  • driver category
  • incident frequency
  • incident severity
  • previous intervention
Q
Why would the DI&C Program be concerned if I am involved in an at-fault collision?

The program tries to stop high risk driving behaviours before they start. Studies have shown that drivers who cause one collision are more likely to cause another one.


Suspensions

Q
How do I clear my Manitoba Public Insurance suspension?

You can go to any one of our Service Centres or call our Contact Centre at 204-985-7000 or 1-800-665-2410 or access our TTY/TDD line at 204-985-8832. Once you've made arrangements to settle the debt, you can apply for a driver's licence.

Q
How can I get my driver's licence back after an alcohol- or drug-related driving suspension?

You will be required to provide the Registrar of Motor Vehicles with an assessment of alcohol/drug use from the AFM Impaired Drivers Program. When the assessment has been approved and the suspension is over or has been successfully appealed, you can have your licence issued at a Manitoba Public Insurance Service Centre. You may also be subject to participation in Manitoba’s Ignition Interlock Program.

If you have not been licensed for over four years, you will have to complete driver examinations (knowledge, vision, and road tests).

Q
How much will it cost to get my driver's licence back after an alcohol- or drug-related driving suspension?

To get your driver's licence back, you may have to pay several charges, such as:

  • a $625 charge for a mandatory Impaired Driver assessment by the AFM
  • a charge ranging from $30 to $175 for a driver's exam or a driving course
  • a $50 reinstatement charge
  • an additional driver's licence premium

All charges, additional premiums and fines are subject to change.

Q
My driver’s licence is currently suspended/prohibited. May I still operate a special mobile machine?

No driver whose licence is suspended or prohibited may operate heavy and agricultural equipment on provincial highways and urban roads. These vehicles include tractors, self-propelled farm equipment such as combines, and heavy equipment such as front-end loaders, cranes, forklifts and graders. Suspended or prohibited licence holders may obtain conditional licences permitting them to operate heavy or agricultural equipment.

For further information on obtaining conditional licences, contact the Licence Suspension Appeal Board at 204-945-7350.

Zero blood alcohol restrictions also apply to the operation of any special mobile machine on any road.

If you have any questions, please call Driver Records and Suspensions at 204-985-0980 or toll-free at 1-866-323-0543.

Q
A hold was placed on my account because I have unpaid fines/traffic tickets. How do I renew my driver’s licence and registration?

If you have overdue provincial fines or traffic tickets, Manitoba Justice can place a hold on your driver’s licence and vehicle registration. Manitoba Public Insurance cannot remove the hold from your account until you pay them. Information on how to pay for fines and traffic tickets can be found on the Manitoba Justice website or by calling 1-800-282-8069 ext. 3156.

When your fines have been paid in full, the hold will usually be removed from your file within 14 days. If you wish to make changes to your account before the hold is removed, you can bring your original copy of the certified receipt (from Manitoba Justice) to any Autopac agent or Service Centre.

Q
How do I clear my Family Maintenance Suspension?

You can go to the Maintenance Enforcement office at 100-352 Donald Street in Winnipeg or call 204-945-7133. Once you settle the matter, Maintenance Enforcement will notify us. You can then apply for a driver's licence.


Tickets

Q
The ticket on my driver record is not mine. What can I do?

You must contact the police agency that issued the ticket or the office of the court that issued the conviction. If you are successful in having it removed, the appropriate court will notify us. Once we receive the proper documentation from the court, the ticket notice will be removed from your driver record.

Q
If I receive a ticket outside Manitoba will it be placed on my record?

Upon notification, we are legally obligated to show out-of-province convictions on your driver record.

Q
The police gave me a ticket for speeding but I was not speeding. What can I do?

Present your case in court. If you are found not guilty, the offence will not be recorded on your driver record.


Medical

Q
How does the Driver Fitness department find out about drivers with medical conditions?

Physicians and optometrists are required by law to report drivers whose medical conditions may affect their ability to safely operate a motor vehicle.

Information regarding drivers' medical conditions are received primarily from physicians and optometrists, law enforcement officers, our Service Centres and concerned family members.

If you have a medical condition that may affect your driving or if you want to report someone you may be concerned about, please contact Driver Fitness at 204-985-1900.

Q
Can a physician or optometrist suspend someone's driver licence?

Physicians and optometrists provide medical information to us and sometimes make recommendations about a patient's ability to drive. Once medical information is received, we are responsible for taking action.

Q
What about senior drivers? Are they required to be retested or to file medical reports?

Manitoba does not require Class 5 drivers to complete medical reports or driver tests based on age.

Q
Why do I have to file medical reports more often for my Class 1, 2, 3 and 4 driver’s licence or authorized instruction in these classes?

The frequency Manitoba Class 1, 2, 3 and 4 drivers file medical reports is consistent with the National Safety Code Standard 6 which stipulates how often medical reports must be filed according to a driver’s age. Manitoba implemented National Safety Code 6 in January 2006 to meet its obligations provincially and nationally and to fulfill its commitment to the Canada-U.S. Medical Reciprocity Agreement. Class 1, 2, 3 and 4 drivers with medical conditions may be required to file medical reports more frequently.

Q
What is the Canada-U.S. Medical Reciprocity Agreement?

The Canada-U.S. Medical Reciprocity Agreement is an agreement that resulted from discussions between Transport Canada and the United States Federal Highway Administration to achieve reciprocity between the two nations on medical fitness for commercial drivers. The agreement streamlines the flow of goods between Canada and the U.S. Canadian drivers need only produce a valid Class 1, 2, 3 and 4 driver’s licence as proof of medical fitness. Canada-U.S. medical reciprocity is extended to all drivers with four exceptions:

  • Class 1, 2 and 3 drivers with insulin-treated diabetes.
  • Class 1 and 3 drivers who do not meet Manitoba’s minimum hearing requirements to transport dangerous goods.
  • Class 1, 2 and 3 drivers operating under a medical waiver or who are operating under medical grandfather rights.
  • Class 1, 2 and 3 drivers who have been diagnosed with epilepsy.

However, if you currently hold a Class 1, 2 or 3 driver’s licence or authorized instruction in these classes, it will continue to remain valid in Canada. This does not apply to Class 1, 2 and 3 drivers who wish to drive Class 5 vehicles into the U.S.


Payments and Refunds

Q
How do I apply for a refund on a driver's licence?

Visit an Autopac agent with your driver's licence explaining why you're returning it.

If the holder of the driver's licence has died, a member of the immediate family or the executor of the estate must sign the refund request and attach a photocopy of the death certificate, the funeral director's certificate or the newspaper obituary.

A refund cheque will be issued to the estate within about 30 days.

Q
How can I pay my statement of account for my driver's licence?

There are many options available to make your payment:

Online at mpi.mb.ca

  • Visit mpi.mb.ca to pay with VISA or MasterCard.


Online or by telephone through your financial institution

  • Ask your financial institution to set up this service for you.
  • Use your customer number with us as your account number for your payments.
  • Ask your financial institution when to make your payment so we receive it on time.

In person

  • Take your statement of account.
  • Pay by cash, cheque, money order, debit, VISA or MasterCard wherever Autopac is sold.


If you are unable to visit an Autopac agent, you can also mail your payment by cheque or money order, payable to Manitoba Public Insurance. Write your driver’s licence number or customer number on the front of your cheque or money order and mail your payment to:

Manitoba Public Insurance
Driver Licensing
Box 6300
Winnipeg, MB R3C 4A4

No change is given on cheques or money orders. Dishonoured cheques are subject to a $20 administrative charge.