Commercial Claims

Our Commercial Claims Department has been established to handle losses involving heavy vehicles and specialized equipment.

Examples of the types of vehicles adjusted at Commercial Claims include:

  • highway tractor over 9,000 kgs/ semi trailers
  • buses
  • vehicles with primary insurance coverage under Special Risk Extension
  • trucks with specialized equipment (cement mixers, garbage packers, cherry pickers, etc.)

All heavy and specialized vehicles are handled through the Commercial Department, so the adjusters are familiar with the various types of equipment and the policies they require.

Call us to report a claim:

  • In Winnipeg: 204-985-7000
  • Outside Winnipeg and out-of-province (toll-free): 1-800-665-2410

Telephone line is open:

  • Monday to Friday: 7:30 a.m. – 7 p.m.
  • Saturday: 8:30 a.m. – 4 p.m.
  • Sunday: Closed

For an emergency situation outside of regular hours, call the above number and select 2 to reach our after-hours commercial response team.


1981 Plessis Road, Building B, Winnipeg

Hours of operation: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Mailing address:

Box 45064, Regent Postal Outlet, Winnipeg, MB R2C 5C7