We're obliged to return your vehicle to its pre-accident condition. This means we want to give you near equal value for what you lost. For instance, let's say you have a five-year-old fender needing replacement. We'll try to find a recycled part of the same year, for the same vehicle, in good condition. Using a brand new fender in this case does not provide equal value to the five-year-old fender you had before the damage occurred.
Besides giving you equal replacement, there's a cost factor here too. Recycled parts are about half the cost of brand new parts this means we can repair vehicles more economically. Keeping our claims costs lower helps us keep your Autopac premiums lower.
Finally, using good-quality recycled parts is environmentally friendly.
Concerned about the quality of recycled parts? Don't be. Your body shop checks the parts over to make sure they're in good shape. The parts supplier gives a 90-day parts and labour warranty. When the manufacturer's warranty on the same new part is more than 90 days, we match this warranty on the recycled part.
If you're still unconvinced, you can have new parts put on your vehicle, but you'll have to pay the difference between the cost of the recycled part and the new part.