Who else can give you answers?

Our Contact Centre staff can answer most questions about your Autopac insurance or even claims issues. If your question is more complex, they can put you in touch with one of our Customer Relations Officers who can research it in more detail.

An important outside agency to know about is the Provincial Ombudsman. The Ombudsman is completely independent from Manitoba Public Insurance and can review any complaint you have about any Manitoba government department or agency, including Manitoba Public Insurance. The Ombudsman has the legal authority to recommend changes to our position on a particular issue if he or she believes it's justified.

You can reach the Ombudsman at 204-982-9130.