Fair Practices Office
Manitoba Public Insurance's Fair Practices Office (204–985–8117) reviews our service delivery and policies for overall fairness. Although this office is part of Manitoba Public Insurance, it's at an arm's length from your claim. The Fair Practices Office helps ensure we handle claims ethically, honestly and impartially. You can contact the Fair Practices Office if you have a concern about our operations or about how your claim was handled.
The Provincial Ombudsman
The Ombudsman (204–982–9130) is completely independent from Manitoba Public Insurance and can review any issues you have about our operations and administration. The Ombudsman has the legal authority to recommend changes to our position on a particular issue if he or she believe it's justified.