Careers

Case Management

Case Manager
Work Location: Various - Manitoba

Under general supervision, responsible for case managing injury claims of a moderate complexity/severity originating in or out of province. Claims handling includes IRI, impairment and personal care, which are typically soft tissue injury or fracture. May occasionally handle chronic pain cases.

Qualifications:

  • Education and Experience:
  • Three years as a Medex Case Manager
  • Total of six course credits (or degree/diploma and four course credits) from:
    - Insurance Institute
    - Case Management Certificate Program
    - Management Studies Certificate Program
    - Supervisory Development Program (In-house): five Level-1 courses equal one course credit
    -or-
  • Community College Diploma in Business Administration or a general university degree and five years related experience in a technical, non-trainee position.
    or-
  • R.N., B.N., B.S.W., B. Medical Rehabilitation or B.A. (Psychology Major) and three years related experience in a technical, non-trainee position.
  • Or an equivalent combination of education and/or experience
  • Special skills and/or requirements:
  • Demonstrated oral and written communication skills
  • Demonstrated analytical & decision making skills
  • Valid Driver's Licence

Medex Case Manager
Work Location: Various - Manitoba

Under general supervision investigates, assesses, case manages and administers benefits for minor PIPP claims.

Qualifications:

  • Education and Experience:
  • One year as an Associate Adjuster and/or Adjuster.
  • Successful completion of the Associate Adjuster /Medex Case Manager qualification test.
  • Total of four course credits (or degree/diploma and two course credits) from:
    - Insurance Institute
    - Case Management Certificate Program
    -or-
  • Community College Diploma in Business Administration or a general university degree and one year related experience in a technical, non-trainee position.
    -or-
  • R.N., B.N., B.S.W., B. Medical Rehabilitation or B.A. (Psychology Major).
  • Or an equivalent combination of education and/or experience
  • Special skills and/or requirements:
  • Demonstrated oral and written communication skills
  • Demonstrated analytical & decision making skills
  • Valid Driver's Licence

Rehabilitation Services Specialist
Work Location: Winnipeg

The Rehabilitation Services Specialist provides cost effective case management of IRI and other complex PIPP files, and corporate employee disability files. The incumbent provides immediate intervention and case management for clients who are in crisis, suicidal, aggressive or threatening, or suffer from severe mental health issues.

Qualifications:

  • Education:
  • BSW or degree in a related discipline, e.g. social sciences, human resources
  • Experience:
  • Minimum of five (5) years related experience in psychological/psychiatric services and/or disability management, and case management
  • Experience working with clients with multiple barriers
  • Or an equivalent combination of education and/or experience
  • Skills/Knowledge:
  • Demonstrated ability to lead and motivate others
  • Demonstrated ability to communicate effectively, orally and in writing
  • Demonstrated ability to work independently and strong problem solving abilities
  • Demonstrated ability to deal effectively with confrontation as well as stressful situations
  • Ability to complete accurate suicide risk assessment and intervene effectively
  • Ability to demonstrate effective listening skills, empathy, and appropriate counselling skills
  • Demonstrated knowledge of current psychological theories and pain management, motivation, human behaviour, personality disorders
  • Thorough knowledge of community resources
  • Must have a driver’s licence and be willing to be called upon to provide emergency response when required. This may include working some evenings and weekends.
  • Administrative knowledge of team case management

Senior Case Manager
Work Location: Various - Manitoba

Under general supervision, is responsible for case managing the most complex, severe injury claims, both in and out of province. Facilitates the rehabilitation of catastrophically injured claimants and/or the management of complex soft tissue chronic pain disability cases.

Qualifications:

  • Education and Experience:
  • Three years as a Case Manager
  • Total of eight course credits (or degree/diploma and six course credits) from:
    - Insurance Institute
    - Case Management Certificate Program
    - Management Studies Certificate Program
    - Supervisory Development Program (In-house):
    - five Level-1 courses equal one course credit
    -or-
  • Community College Diploma in Business Administration or a general university degree and five years related experience in a senior technical position.
    -or-
  • R.N., B.N., B.S.W., B. Medical Rehabilitation or B.A. (Psychology Major) and three years related experience in a senior technical position.
  • Or an equivalent combination of education and/or experience
  • Special skills and/or requirements.
  • Must be able to travel to perform these duties.
  • Demonstrated oral and written communication skills
  • Demonstrated analytical & decision making skills
  • Valid Driver's Licence
  • For Norway House/Portage La Prairie service areas:
  • Knowledge of the Aboriginal culture
  • Knowledge of Aboriginal Languages or French Language is preferred
  • Preference will be given to aboriginal candidates