Manitoba Public Insurance (MPI) continues to restore services for customers following the recent labour interruption. Below are the latest updates on driver testing, estimating and adjusting.
All Class 1-6 and Air Brake knowledge tests and Class 2-5 road tests that were cancelled during the recent labour interruption have been rescheduled. MPI is continuing to contact customers directly and more information on rescheduled appointment dates can be found on MPI’s website.
Additionally, new knowledge test and road test appointments are now available for all customers. Customers can book new knowledge and road test appointments by visiting an Autopac broker or MPI Service Centre, or by calling MPI’s Contact Centre at 204-985-7000 or toll free 1-800-665-2410. Class 5 and 6 tests can also be booked online at mpi.mb.ca.
Class 6 road tests are seasonally unavailable at this time.
MPI continues to work collaboratively with its training school partners to resume Class 1 road testing services in Winnipeg and will share more details when they are available.
Estimating and Adjusting
MPI continues to prioritize rescheduling customers whose estimating appointments were cancelled due to the labour interruption on a first-come, first-serve basis. Additionally, MPI is also directly contacting customers who submitted a claim during the interruption to schedule estimating appointments, as required.
As of Monday, November 13, estimating and adjusting appointments for all new claims will resume.
The Corporation appreciates the ongoing patience of all customers as MPI works to fully restore services that were cancelled, discontinued or limited during the labour interruption. Regular updates will continue to be posted on MPI’s website as service restoration continues.
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