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Driver Licensing > Your Questions on Driver Issues
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Driver Improvement & Control (DI&C)
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Please note that only questions of general nature can be answered.
I have never been licensed before. How can I obtain a Manitoba Driver's Licence?
The first time you apply for a Manitoba driver’s licence, you will be asked to show documents that prove your identity.
This requirement under Manitoba law is aligned with North American standards. Verifying identity before we issue a driver’s licence helps to protect all Manitobans from identity theft. It also ensures that Manitoba driver’s licences are issued only to those who are in our country legally, whether as citizens or visitors.
To prove your identity, you will need supporting documents that establish six key elements:
To take a Class 5 knowledge test, you need to be at least 16 years of age or 15½ if enrolled in the Driver Education Program and meet medical standards. You will need to obtain the approval of a parent or guardian if you are under 18 years of age.
To take a Class 1 to 4 knowledge test, you need to be at least 18 years of age and file an approved medical report.
To take a Class 6 knowledge test, you need to be at least 16, have parental or guardian approval if under 18, and hold a valid Manitoba driver's licence.
To help you pass the knowledge and road tests, study the appropriate handbook.
Knowledge and Road test charges
Manitoba Public Insurance Locations
I am a new resident in Manitoba, how do I obtain a driver's licence?
If you hold a valid driver's licence from anywhere in Canada or the U.S., you can surrender your valid driver's licence and obtain a Manitoba licence. You must appear in person at any one of our service centres or Autopac agents, produce identification, and pay all charges. If you are surrendering a class 1-4 licence, you will need to complete a medical report.
If you hold a driver's licence from any other country, or if you do not hold a valid driver's licence, you may need to take and pass Manitoba's knowledge, road, and vision tests. See our Driver Licensing section for more information.
I am temporarily out-of-province on business, on vacation, or in school. How can I renew my driver's licence?
Write to:
Manitoba Public Insurance,
Driver Licensing
Box 6300
Winnipeg MB R3C 4A4
or fax us at (204) 953-4999.
Let us know where you are, why you're there (on vacation, attending university, etc.), and when you will be coming back. Sign the letter and provide a phone number and fax number where you can be contacted.
What do I do if I am an out-of-province student in Manitoba?
If you are a full-time student you may use your valid driver's licence. If you decide to stay in Manitoba after finishing your education, you will need to replace your current licence with a Manitoba licence within three months.
If your licence is not from Canada or the U.S., you will need to go to any one of our service centres. You must produce:
You will be given a student authorization letter to carry with your licence. This letter authorizes you to drive using your home country licence.
How do I obtain a higher class of licence (Class 1, 2, 3, or 4)?
To obtain a higher class of licence you will need to:
How do I obtain a copy of my driver's record (abstract)?
To request your driver record, you can go in person to an Autopac agent or any one of our service centres and pay the $10 per record charge. If the record is for someone other than yourself, you must have written permission from that driver.
To request a driver record by mail or fax you need to provide:
A signed, written request including your full name, date of birth, driver licence number and return mailing address or return fax number.
Mail your written request along with a cheque or money order for $10.00 per record payable to the Manitoba Public Insurance to:
Manitoba Public Insurance
Driver Records and Suspensions
Box 6300
Winnipeg, Manitoba R3C 4A4
Fax your request including your credit card information (Visa/MasterCard and expiry date) to Driver Records and Suspensions at 204-954-5357.
Once your driver record request has been processed, we will mail or fax the driver record according to the instructions in your written request.
Can someone else obtain a driver's record for me?
Yes, if you sign a letter of consent authorizing that person to pick up your record.
You will need to provide us with your full name, date of birth, driver licence number, and the name of the person picking up your record. This letter should be signed and dated. The person must show his/her personal identification.
Contact Records at 985-0980 if you have any questions.
What is shown in my driver's record?
The driver record contains your name, address, driver licence number, date of birth, sex, height, eye color, licence effective date, licence expiry date, class, authorized instruction, air brakes, motorcycle instruction expiry date, probationary expiry date, conditions effective and expiry date (if applicable), licence status, test year, licence class restrictions (if any), at-fault accidents, convictions, active and expired suspensions, disqualifications and prohibitions.
What is a driver experience letter and how do I request one?
This letter states when you obtained your Manitoba driver's licence, when it expired and includes all the particulars found on your driver's licence.
To request a driver's experience letter by mail you need to provide:
send your request along with a $10.00 cheque or money order payable to Manitoba Public Insurance to:
Manitoba Public Insurance
Driver Records
Box 6300
Winnipeg MB R3C 4A4
Once the letter is prepared, we will mail or fax the letter back to you according to your instructions.
What is a letter of confirmation and how do I request one?
This letter confirms if a driver held a valid driver's licence on a specific date or for a specific time period, and includes the licence class, licence expiry date and any restrictions.
To request a letter of confirmation by mail you need to provide
Once the letter is prepared, we will mail or fax the letter back to you according to your instructions.
Can I get a letter that shows any traffic convictions or accidents on my driving record?
Yes. You can get two types of letters: a merit letter, and a Driver Safety Rating Movement Letter. These letters differ from a driver’s abstract, which shows your whole driving record.
A merit letter lists your convictions or accidents before you switched over to Driver Safety Rating. It costs $10. You can ask for one by mail, or in person.
A Driver Safety Rating Movement Letter lists your convictions and accidents under Driver Safety Rating. It’s free. To get yours, go to any Autopac agent.
How to ask for a merit letter, by mail:
Manitoba Public Insurance
Driver Licensing
Box 6300
Winnipeg MB R3C 4A4
How to ask for a merit letter, in person
How do I obtain a copy of my accident report?
For an accident which occurred in Winnipeg, contact:
Winnipeg Police Services,
151 Princess Street,
Winnipeg, MB
For accidents occurring outside Winnipeg, contact:
Manitoba Public Insurance
Driver Records and Suspensions
Box 6300
Winnipeg, MB R3C 4A4
in person, or through mail.
To obtain a copy of the accident report, you and your legal representative or company need to have been involved in the accident. For information about any accident occurring outside Manitoba, you need to write to that police jurisdiction.
How will this program affect me?
It won't affect you if you drive safely. Driving safely means not being convicted of driving offences, not being issued any alcohol or drug related roadside suspensions and not causing any accidents.
I am a senior. Will this program affect me?
It won't affect you if you drive safely. Age by itself isn't a factor.
If I am a new driver and found to be driving with alcohol in my blood, what will happen to me?
Novice drivers must have zero blood alcohol concentration while operating a vehicle. If you are a novice driver found with a blood alcohol level of up to .05 while driving you will receive an immediate 24-hour roadside suspension. In addition, you will be required to attend a Show Cause Hearing to consider a further driver's licence suspension.
Novice drivers found with a blood alcohol concentration between .05 and .08 or who fail a physical coordination test are subject to an immediate Tiered Administrative Licence Suspension. In addition, if you are a novice driver, you will be required to attend a Show Cause Hearing to consider a further driver’s licence suspension.
Tiered Administrative Licence Suspensions are progressively longer suspensions ranging from 24 hours to 60 days, depending on how many previous suspensions have been issued to the driver within a 10-year period.
If you are a novice driver found driving with a blood alcohol concentration over .08, refuse to provide a breath or blood sample, or refuse to perform a physical coordination test or to follow a police officer’s instructions regarding the test, Manitoba’s existing tough impaired driving countermeasures will apply. These include:
Sanctions also apply to situations where a person operates a vessel, an aircraft or railway equipment while under the influence of drugs or alcohol.
What would happen if I am convicted of driving outside the GDL restrictions?
You will be charged under The Highway Traffic Act, The Drivers and Vehicles Act and/or their respective Regulations and must attend a Show Cause Hearing. A Novice Driver Hearing may result in other consequences that affect your driver’s licence.
If I am suspended at a Show Cause Hearing can I appeal?
Yes. You may appeal to the Licence Suspension Appeal Board (LSAB). The LSAB will consider public safety and exceptional hardship caused by the suspension. For novice drivers under GDL, additional driver's licence restrictions may also be appealed to the LSAB.
I have 15 merits on the Driver Rating Scale. If I have an at-fault accident, traffic conviction, or Tiered Administrative Licence Suspension what will happen to me?
The Driver Improvement and Control (DI&C) program is independent of the Driver Safety Rating. The program determines an appropriate reaction to an incident being added to a driver's record based on the seriousness of the incident, prior incidents and previous DI&C interventions.
I have been involved in an at-fault accident. Will I be subject to DI&C intervention?
There are many factors that the DI&C program considers when determining if an intervention is warranted and type of intervention:
Why would the DI&C Program be concerned if I am involved in an at-fault accident?
The program tries to stop high risk driving behaviours before they start. Studies have shown that drivers who cause one accident are more likely to cause another one.
How do I clear my Family Maintenance Suspension?
You can go to the Maintenance Enforcement office at 235-405 Broadway Avenue in Winnipeg or phone (204) 945-7133. Once you settle the matter, Maintenance Enforcement will notify us. You can then apply for a driver's licence.
How do I clear my Manitoba Public Insurance Suspension?
You can go to any one of our Service Centres or call (204) 985-7000. Once you've made arrangements to settle the debt, you can apply for a driver's licence.
If I am an experienced driver found to be driving with a blood alcohol concentration between .05 and .08, what happens to me?
Drivers operating a motor vehicle with a blood alcohol concentration between .05 and .08 or who fail a physical coordination test are subject to an immediate Tiered Administrative Licence Suspension.
Tiered Administrative Licence Suspensions are progressively longer suspensions ranging from 24 hours to 60 days depending on how many previous suspensions have been issued to the driver within a 10-year period:
Drivers receiving two or more suspensions within a 10-year period are also required to complete an Impaired Driver Assessment at the AFM at their own expense.
Drivers who receive a Tiered Administrative Licence Suspension may also be subject to a Driver Improvement and Control intervention which could range from a warning letter to a Show Cause Hearing, at which time a further driver’s licence suspension would be considered.
Drivers would also be required to pay a driver’s licence reinstatement charge.
Additionally, drivers may be required to participate in Manitoba’s Ignition Interlock Program
Tiered Administrative Licence Suspensions also apply to situations where a person operates a vessel, an aircraft or railway equipment while under the influence of drugs or alcohol.
As an experienced driver, what happens to me if I provide a breath sample over .08 blood alcohol concentration or refuse to provide a blood or breath sample?
If your blood alcohol concentration is over .08, you refuse to provide a breath or blood sample to police, or refuse to perform a physical coordination test or to follow a police officer’s instructions regarding the test, you will receive an immediate three-month Administrative Licence Suspension. Additional consequences may include:
Sanctions also apply to situations where a person operates a vessel, an aircraft or railway equipment while under the influence of drugs or alcohol.
What happens if I'm convicted of an impaired driving offence?
If you are convicted of an impaired driving offence under the Criminal Code of Canada, your driver's licence will be suspended and you will be disqualified from driving any type of vehicle. A conviction* may result in a number of sanctions including:
All charges, additional premiums and fines are subject to change.
*a discharge under the Criminal Code of Canada for certain driving related offences may be treated as a conviction under the Manitoba Highway Traffic Act
How can I get my driver's licence back after an alcohol/drug related driving suspension?
You will be required to provide the Registrar of Motor Vehicles with an assessment of alcohol/drug use from the AFM Impaired Drivers Program. When the assessment has been approved and the suspension is over or has been successfully appealed, you can have your licence issued at a Manitoba Public Insurance Service Centre.
If you have not been licensed for over four years, you will have to complete driver examinations (knowledge, vision, and road tests).
How much will it cost to get my driver's licence back after an alcohol/drug related driving suspension?
To get your driver's licence back, you may have to pay several charges, such as:
All charges, additional premiums and fines are subject to change.
My licence is currently suspended/prohibited. May I still operate a special mobile machine?
No driver whose licence is suspended or prohibited may operate heavy and agricultural equipment on provincial highways and urban roads. These vehicles include tractors, self-propelled farm equipment such as combines, and heavy equipment such as front-end loaders, cranes, forklifts and graders. Suspended or prohibited licence holders may obtain conditional licences permitting them to operate heavy or agricultural equipment.
For further information on obtaining conditional licences, contact the Licence Suspension Appeal Board at (204) 945-7350.
Zero blood alcohol restrictions also apply to the operation of any special mobile machine on any road.
If you have any questions, please call Driver Records and Suspensions at (204) 985-0980 or toll-free (866) 323-0543.
The ticket on my record is not mine. What can I do?
You must contact the police agency that issued the ticket or the office of the Court that issued the conviction. If you are successful in having it removed, the appropriate Court will notify us. Once we receive the proper documentation from the Court, the ticket notice will be removed from your driver record.
If I receive a ticket outside Manitoba will it be placed on my record?
Upon notification, we are legally obligated to show out of province convictions on your driver record.
The police gave me a ticket for speeding but I was not speeding. What can I do?
Present your case in Court. If you are found not guilty, the offence will not be recorded on your driver record.
How does the Medical Records Section find out about drivers with medical conditions?
Physicians and optometrists are required by law to report drivers whose medical conditions may affect their ability to safely operate a motor vehicle.
Information regarding drivers' medical conditions are received primarily from physicians and optometrists, law enforcement officers, our service centres, and concerned family members.
If you have a medical condition that may affect your driving or if you want to report someone you may be concerned about, please contact Medical Records.
Can a physician or optometrist suspend someone's driver licence?
Physicians and optometrists provide medical information to us and sometimes make recommendations about a patient's ability to drive. Once medical information is received we are responsible for taking action.
What about senior drivers? Are they required to be retested or to file medical reports?
Manitoba does not require class 5 drivers to complete medical reports or driver tests based on age.
Why do I have to file medical reports more often for my Class 1, 2, 3 and 4 driver’s licence or authorized instruction in these classes?
The frequency Manitoba Class 1, 2, 3 and 4 drivers file medical reports is consistent with the National Safety Code Standard 6 which stipulates how often medical reports must be filed according to a driver’s age. Manitoba implemented National Safety Code 6 in January 2006 to meet its obligations provincially, nationally and fulfill its commitment to the Canada-U.S. Medical Reciprocity Agreement. Class 1, 2, 3 and 4 drivers with medical conditions may be required to file medical reports more frequently.
What is the Canada-U.S. Medical Reciprocity Agreement?
The Canada-U.S. Medical Reciprocity Agreement is an agreement that resulted from discussions between Transport Canada and the United States Federal Highway Administration to achieve reciprocity between the two nations on medical fitness for commercial drivers. The agreement streamlines the flow of goods between Canada and the United States. Canadian drivers need only produce a valid Class 1, 2, 3 and 4 driver’s licence as proof of medical fitness. Canada-U.S. medical reciprocity is extended to all drivers with four exceptions:
However, if you currently hold a Class 1, 2, 3 driver’s licence or authorized instruction in these classes, it will continue to remain valid in Canada. This does not apply to Class 1, 2, 3 drivers who wish to drive Class 5 vehicles into the States.
How do I apply for a refund on a driver's licence?
Send us a signed request, attach your driver's licence, and explain why you're returning it.
If the holder of the driver's licence has died, a member of the immediate family or the Executor of the estate must sign the refund request and attach a photocopy of the death certificate, the funeral director's certificate, or the newspaper obituary.
Applications may be done in person at any one of our service centres, or mailed to:
Manitoba Public Insurance
Driver Licensing
Box 6300
Winnipeg MB R3C 4A4
A refund cheque will be issued to the estate within about 30 days.
How can I pay my Statement of Account for my driver's licence?
You can choose from three ways to pay: electronically, in person, or by mail.
Electronically
In person
By mail
Manitoba Public Insurance
Driver Licensing
Box 6300
Winnipeg MB R3C 4A4
-No change given on cheques
-Dishonoured cheques subject to a $20 administrative charge
-If your Statement of Account says you must pay by cash, certified cheque, or money order only, we’ll also accept a debit or credit card.
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