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Vehicle Claim > Evaluating & Repairing Your Vehicle Damage

After reporting your damage to us by telephone, you'll need to get an estimate at one of our service centres. When you're there, one of our estimators will examine the damage and list what needs to be repaired or replaced. Then, our estimator will give you the repair forms you need to get your vehicle fixed. Take them and your vehicle to a repair shop of your choice.

We have often been asked to recommend repair shops to customers. This is not our practice. Instead, we refer customers to a list of Manitoba Public Insurance accredited repair shops. Accredited repair shops must meet certain standards of equipment and training for their staff. The body shop operator can tell you if a shop has our accreditation.

In the event that you would like to repair your vehicle yourself, we will pay you less for your labour than we would a body shop. That's because body shops have overhead costs and specialized expertise that most individuals don't have. We will also want to inspect your vehicle to ensure the repairs have been done properly.

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