Job Descriptions > General
This online career listing will give you an idea of the kind of careers available at Manitoba Public Insurance. It is intended to provide an idea of the kinds of positions held by employees of Manitoba Public Insurance, as well as the career paths available to them. The listings here are only brief summaries and do not cover all the responsibilities of the positions.
The information provided here does not reflect current job vacancies at Manitoba Public Insurance. To see where we're currently hiring, please check out Current Openings.
Please note this is not a complete listing of positions at Manitoba Public Insurance, and does not always indicate career path development.
Information Technology
Analyst
Work Location: Winnipeg
Reporting to a Team Leader, the incumbent works with CIT clients to analyze, plan, organize and develop computer systems. As a member of the project team, produces deliverables specific to each phase of the systems development process while providing analytical support to other team members. May lead smaller projects or co-ordinate other staff as required.
May act as a technical specialist to a project.
Qualifications:
- Education
- Diploma in Computer Science
- Desirable:
- Certified Information Systems Professional (ISP) from the Canadian Information Processing Society (CIPS)
- Experience:
- Three (3) years systems analysis, design and/or programming of which two (2) years must be using software applicable to the specific position
- Or an equivalent combination of education and/or experience.
Co-op
Programmer
Work Location: Winnipeg
Under close supervision, codes, debugs, tests and documents software utilities.
Qualifications:
- Education:
- Actively enrolled in an IT co-op program at a community college or university
- Special skills and/or requirements:
- Good oral and written communication skills
- OR an equivalent combination of the above
IT
Administrator
Work Location: Winnipeg
Under the direction of a Supervisor (IT Services) or a Senior IT Analyst, the IT Administrator is responsible for common technical or administrative tasks in the ongoing maintenance of the MPI computing complex. This is an administrator or technician who often works cooperatively in teams when handling complicated concerns, but works independently on routine duties.
Qualifications:
- Education:
- Information Security:
High School Graduation, plus additional training on computer systems and their component - Help Desk Support:
High School Graduation, plus additional training on computer systems and their components - Operations:
High School Graduation, plus additional training on computer systems and their components - Experience:
- Information Security:
Working exposure to computer applications and/or technology - Help Desk Support:
Working exposure to computer applications and/or technology - Operations:
Working exposure to computer applications and/or technology - OR and equivalent combination of the above
IT
Analyst
Work Location: Winnipeg
Under the direction of a Supervisor, (IT Services) or a Senior IT Analyst, an IT Analyst is responsible for advanced support in the implementation and maintenance of the MPI computing environment, and is very experienced in determining how technology helps the corporate client and customer. This is a senior specialist responsible for current and future technical support, and often acts as a project leader for technical projects within his/her group. The position is specific to one technical discipline in IT Services, e.g., networks, servers, etc.
Qualifications:
- Education:
- Information Security:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of professional certifications relevant to information security. e.g, CISSP - Personal Technologies:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to personal technology support, e.g. MCSE. - Intel
Server Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to local area network support, e.g., MCSE. - Enterprise
Networks:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to network support, e.g., CCNP. - Enterprise Servers:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to large server support. - Telecommunications:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to telecommunications support. - Data Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to database support. - Experience:
- Information Security:
A minimum of 5 years in the IT industry of which at least 2 are in a information security capacity, plus a minimum of 1 year of progressive project management experience in the same or similar technical support discipline. - Personal Technologies:
A minimum of 5 years in the IT industry of which at least 2 are in a client technology support capacity, plus a minimum of 1 year of progressive project management experience in the same or similar technical support discipline. - Intel Server Support:
A minimum of 5 years in the IT industry of which at least 2 are specific to supporting Intel-based servers, plus a minimum of 1 year of progressive project management experience in the same or similar technical support discipline. - Enterprise Networks:
A minimum of 5 years in the IT industry of which at least 2 are in network support, plus a minimum of 1 year of progressive project management experience in the same or similar technical support discipline. - Enterprise Servers:
A minimum of 5 years in the IT industry of which at least 2 are specific to supporting main-frame and mid-range servers, plus a minimum of 1 year of progressive project management experience in the same or similar technical support discipline. - Telecommunications:
A minimum of 5 years in the IT industry of which at least 2 are specific to telecommunications support, plus a minimum of 1 year of progressive project management experience in the same or similar technical support discipline. - Data Support:
A minimum of 5 years in the IT industry of which at least 2 are specific to database support, plus a minimum of 1 year of progressive project management experience in the same or similar technical support discipline
IT
Support Analyst
Work Location: Winnipeg
Under the direction of a Supervisor, (IT Services) or a Senior IT Analyst, the Senior IT Support Analyst is responsible for analytical support in the implementation and maintenance of the MPI computing environment, and is a proactively involved in determining how technology helps the corporate client and customer. This is a junior specialist responsible for technical support issues and problems, and often works cooperatively in teams when resolving complex concerns, but works independently on routine problems and administrative duties.
Qualifications:
- Education:
- Information Security:
Professional certification relevant to information security. - Personal Technologies:
Professional certification relevant to personal computer support. - Intel Server Support:
Professional certification relevant to server support. - Enterprise Networks:
Professional certification relevant to network support. - Enterprise Server Support:
Professional certification relevant to server support. - Telecommunications:
Professional certification relevant to voice technology support. - Client Support:
Professional certification relevant to client support. - Operations Support:
Professional certification relevant to operations support. - Experience:
- Information Security:
A minimum of 2 years in the IT industry of which at least 1 is in a technical support discipline. - Client Support:
A minimum of 2 years in the IT industry of which at least 1 is in a technical support discipline. - Personal Technologies:
A minimum of 2 years in the IT industry of which at least 1 is in a technical support discipline. - Intel Server Support:
A minimum of 2 years in the IT industry of which at least 1 is in a technical support discipline. - Enterprise Networks:
A minimum of 2 years in the IT industry of which at least 1 is in a technical support discipline. - Enterprise Servers:
A minimum of 2 years in the IT industry of which at least 1 is in a technical support discipline. - Telecommunications:
A minimum of 2 years in the IT industry of which at least 1 is in a technical support discipline. - Operations Support:
A minimum of 2 years in the IT industry of which at least 1 is in a technical support discipline.
Multimedia
Application Developer
Work Location: Winnipeg
Under the direction of the Staff Development Consultant and working as part of a team, is responsible for producing computer-based multimedia training applications, administering the multimedia training centre and assisting participant learning.
Qualifications:
- Education:
- Certificate in Computer Multimedia Design or Computer Analyst Programmer Certificate
- Knowledge of Multimedia Development Tools and authoring system
- Relational Database experience
- Experience:
- Minimum three (3) year of experience working directly with end user productivity tools.
- Experience in report, form and screen design,
- Or an equivalent combination of education and/or experience.
- Special skills and/or requirements.
- “Asymetrix Multimedia Toolbook” authoring system desirable
- Knowledge of Relational Databases
- Knowledge of HTML and Java scripting desirable
- Knowledge of Cold Fusion, knowledge of Dreamweaver
Programmer/Analyst
Work Location: Winnipeg
Under the direction of a Senior Analyst, and working as part of a team, responsible for producing deliverables specific to each phase of the systems development process.
Qualifications:
- Education:
- Diploma in Computer Science
- Experience:
- One (1) year programming
- Or an equivalent combination of education and/or experience
Programmer
Work Location: Winnipeg
Reporting to a Senior Analyst and under the coaching and direction of a senior member of the CIS staff, design program logic, code and test programs as part of a project team. Deliverables will be completed according to CIT standards and practices.
This is normally an entry level position for external hires preparing them for the Programmer/Analyst position within 12 to 24 months. Promotion is dependent upon the incumbent’s demonstrated proficiency at the assigned duties.
Qualifications:
- Education:
- Diploma in Computer Science
- Or an equivalent combination of education and/or experience
Senior
Analyst
Work Location: Winnipeg
Reporting to a Senior Project Manager, the incumbent works directly with CIT clients to analyze complex business problems and develop solutions to these problems. Often leads projects or is a team leader on larger, more significant, CIT projects.
Qualifications:
- Education:
- Degree in Computer Science.
- Desirable:
- Certified Project Management Professional (PMP) from the Project Management Institute (PMI)
- Certified Information Systems Professional (ISP) from the Canadian Information Processing Society (CIPS).
- Experience:
- Systems Analysis and Design - 6 years.
- Programming - 3years
- Project Planning/Leadership - 2 years
- Or an equivalent combination of education and/or experience
Analyst
Work Location: Winnipeg
Reporting to a Team Leader, the incumbent works with CIT clients to analyze, plan, organize and develop computer systems. As a member of the project team, produces deliverables specific to each phase of the systems development process while providing analytical support to other team members. May lead smaller projects or co-ordinate other staff as required.
May act as a technical specialist to a project.
Qualifications:
- Education
- Diploma in Computer Science
- Desirable:
- Certified Information Systems Professional (ISP) from the Canadian Information Processing Society (CIPS)
- Experience:
- Three (3) years systems analysis, design and/or programming of which two (2) years must be using software applicable to the specific position
- Or an equivalent combination of education and/or experience.
Senior
IT Analyst
Work Location: Winnipeg
Under the direction of a Supervisor, (IT Services) or the Director, IT Services, a Senior IT Analyst is responsible for advanced support in the design, implementation and maintenance of the MPI computing environment, and is a proactive leader in determining how technology helps the corporate client and customer. This is the senior specialist responsible for current and future technical support, and often acts as a project leader for assigned technical projects and duties. The position is specific to one technical discipline in IT Services, e.g., networks, servers, etc.
Qualifications:
- Education:
- Help Desk Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of professional certifications relevant to help desk support. - Information Security:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of professional certifications relevant to information security, e.g.,CISSP - Client
Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of professional certifications relevant to client support. - Operations Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of professional certifications relevant to operations support. - Personal Technologies:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to personal technology support support, e.g., MCSE. - Intel Server Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to local area network support, e.g, CNE. - Enterprise Networks:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to network support, e.g., CCNP. - Enterprise Servers:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to large server support, e.g., MCSE. - Telecommunications:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to telecommunications support. - Data Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to database support. - 2. Experience:
- Help Desk Support:
A minimum of 7 years in the IT industry of which at least 4 are in a help desk capacity, plus a minimum of 3 years of progressive project management experience in the same or similar technical support discipline. - Information Security:
A minimum of 7 years in the IT industry of which at least 4 are in a information security capacity, plus a minimum of 3 years of progressive project management experience in the same or similar technical support discipline. - Client Support:
A minimum of 7 years in the IT industry of which at least 4 are in a client support capacity, plus a minimum of 3 years of progressive project management experience in the same or similar technical support discipline. - Operations Support:
A minimum of 7 years in the IT industry of which at least 4 are in a operations, plus a minimum of 3 years of progressive project management experience in the same or similar technical support discipline. - Personal Technologies:
A minimum of 7 years in the IT industry of which at least 4 are in a client technology support capacity, plus a minimum of 3 years of progressive project management experience in the same or similar technical support discipline. - Intel Server Support:
A minimum of 7 years in the IT industry of which at least 4 are specific to supporting Intel-based servers, plus a minimum of 3 years of progressive project management experience in the same or similar technical support discipline. - Enterprise Networks:
A minimum of 7 years in the IT industry of which at least 4 are in network support, plus a minimum of 3 years of progressive project management experience in the same or similar technical support discipline. - Enterprise Servers:
A minimum of 7 years in the IT industry of which at least 4 are specific to supporting main-frame and mid-range servers, plus a minimum of 3 years of progressive project management experience in the same or similar technical support discipline. - Telecommunications:
A minimum of 7 years in the IT industry of which at least 4 are in telecommunications support, plus a minimum of 3 years of progressive project management experience in the same or similar technical support discipline. - Data Support:
A minimum of 7 years in the IT industry of which at least 4 are in a database support, plus a minimum of 3 years of progressive project management experience in the same or similar technical support discipline.
Senior
IT Support Analyst
Work Location: Winnipeg
Under the direction of the Director (IT Services), a Supervisor (IT Services) or a Senior IT Analyst, the Senior IT Support Analyst is responsible for analytical support in the implementation and maintenance of the MPI computing environment, and is a proactively involved in determining how technology helps the corporate client and customer. This is an experienced specialist responsible for routine technical support issues and problems, and often works independently in assisting clients and resolving concerns. The position is specific to one technical discipline in IT Services, e.g., networks, servers, etc.
Qualifications:
- Education:
- Personal Technologies:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to personal technology support, e.g., MCSE. - Intel Server Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to local area network support, e.g., CNE. - Enterprise Networks:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to network support, e.g., CCNP. - Enterprise Servers:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to large server support. - Telecommunications:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to telecommunications support. - Data
Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to database support. - Operations
Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of up-to-date professional certifications relevant to operations. - Operations:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of professional certifications relevant to operations. - Help
Desk:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of professional certifications relevant to help desk support. - Client
Support:
University degree or a 2-year college diploma in Computer Science or similar discipline OR a combination of professional certifications relevant to client support. - Experience:
- Personal Technologies:
A minimum of 3 years in the IT industry of which at least 1 is in client support or 2 years of a similar technical discipline. - Intel Server Support:
A minimum of 3 years in the IT industry of which at least 1 is specific to supporting Intel-based servers or 2 years of a similar technical discipline. - Enterprise Networks:
A minimum of 3 years in the IT industry of which at least 1 is in network support or 2 years of a similar technical discipline. - Enterprise Servers:
A minimum of 3 years in the IT industry of which at least 1 is specific to supporting mainframe or mid-range servers or 2 years of a similar technical discipline. - Telecommunications:
A minimum of 3 years in the IT industry of which at least 1 is in telecommunications support or 2 years of a similar technical discipline. - Data Support:
A minimum of 3 years in the IT industry of which at least 1 is in database support or 2 years of a similar technical discipline. - Operations Support:
A minimum of 3 years in the IT industry of which at least 1 is in operations support or 2 years of a similar technical discipline. - Operations:
A minimum of 5 years in the IT industry of which at least 4 are in operations, plus a minimum of 1 year of progressive project management experience in the same or similar technical support discipline. - Help Desk:
A minimum of 3 years in the IT industry of which at least 1 is in help desk support or 2 years of a similar technical discipline. - Client Support:
A minimum of 3 years in the IT industry of which at least 1 is in client support or 2 years of a similar technical discipline.
Senior
Multimedia Application Developer
Work Location: Winnipeg
Under the direction of the Manager, ODST and working as part of a team, the incumbent is responsible for managing the development and implementation of projects related to computer based training applications. This includes managing the projects and participating in their design and development. In addition the incumbent is responsible for supervising the multimedia developer, as well as designing, developing and delivering training on multimedia application development tools used by MPI employees.
Qualifications:
- Education:
- Certificate in computer multimedia design or,
- Advertising art (advanced diploma)
- Project management courses
- Supervisory courses
- Experience:
- Minimum of three years experience working directly with end user productivity tools.
- Minimum one year of supervisory experience.
- Minimum one year project management experience.
- Or an equivalent combination of education
and/or experience.
- Special skills and/or requirements.
- Demonstrated ability to develop and deliver classroom based training.
- Demonstrated problem solving and analytical skills.
- Demonstrated ability to communicate effectively both orally and in writing. Especially important when communicating highly technical explanations to non-technical team members.
