Driver Licensing

Questions and answers

Licence
Records
Accident Reports
Driver Improvement & Control (DI&C)
Suspensions
Tickets
Medical
Payments and Refunds

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Please note that only questions of a general nature can be answered.


Licence

Q
I have never been licensed before. How can I obtain a Manitoba driver's licence?

The first time you apply for a Manitoba driver’s licence, you will be asked to show documents that prove your identity.

This requirement under Manitoba law is aligned with North American standards. Verifying identity before we issue a driver’s licence helps to protect all Manitobans from identity theft. It also ensures that Manitoba driver’s licences are issued only to those who are in our country legally, whether as citizens or visitors.

To prove your identity, you will need supporting documents that establish six key elements:

  • birth date
  • fulllegal name (If your surname differs from the surname on your birth certificate, a second document such as a Marriage Certificate is required.)
  • signature
  • photograph
  • Manitoba residence and permanent address (At least two supporting documents are required to prove that you reside in Manitoba.)
  • entitlement to be in Canada

To take a Class 5 knowledge test, you need to be at least 16 years of age, or 15 years of age if enrolled in the Driver Education Program, and meet medical standards. You will need to obtain the approval of a parent or guardian if you are under 18 years of age.

To take a Class 1 to 4 knowledge test, you need to be at least 18 years of age and file an approved medical report.

To take a Class 6 knowledge test, you need to be at least 16, have parental or guardian approval if under 18 and hold a valid Manitoba driver's licence.

To help you pass the knowledge and road tests, study the appropriate handbook.

Q
I am a new resident in Manitoba, how do I obtain a driver's licence?

If you hold a valid driver's licence from anywhere in Canada or the U.S., you can surrender your valid driver's licence and obtain a Manitoba driver’s licence. You must appear in person at any one of our Service Centres or Autopac agents, produce identification and pay all charges. If you are surrendering a Class 1-4 licence, you will need to complete a medical report.

Manitoba Public Insurance also has reciprocal arrangements with other jurisdictions which allow individuals to exchange a valid out-of-province driver’s licence for a non-professional class of Manitoba driver’s licence without completing written and road tests.

Jurisdiction

Eligible to exchange for Manitoba licence class(es):

Canada (all provinces and territories)

All classes (Classes 1, 2, 3, 4, 5, and 6)

*Air brake endorsement must be indicated.

If you live in a jurisdiction that uses a Graduated Driver Licensing system, you will receive credit toward the appropriate stage for the time you held your licence in your home jurisdiction.

United States and its territories: American Samoa, Guam, Northern Mariana Islands, Puerto Rico and U.S. Virgin Islands

Classes 5 and 6, Classes 1 – 4, only if the driver’s licence indicates Commercial Driver's Licence (CDL). If CDL is not indicated, further requirements may apply.

*Air brake endorsement must be indicated.

If you live in a jurisdiction that uses a Graduated Driver Licensing system, you will receive credit toward the appropriate stage for the time you held your licence in your home jurisdiction.

Austria

Class 5 only

Federal Republic of Germany

Class 5 only

France

Class 5 only

Isle of Man

Class 5 and 6 only

Northern Ireland

Class 5 and 6 only

Republic of South Korea

Class 5 only

Switzerland

Class 5 and 6 only

Taiwan

Class 5 only

United Kingdom

Class 5 and 6 only

Canadian Forces Europe

Classes 5 and 6 only and proof of having held a valid Canadian licence within the previous four years must be provided.

If you hold a driver's licence from any other country, or if you do not hold a valid driver's licence, you may need to take and pass Manitoba's knowledge, road and vision tests. See our Driver Licensing section for more information.

Q
I am temporarily out-of-province on business, on vacation or in school. How can I renew my driver's licence?

Fill out this form indicating why you are temporarily absent from Manitoba and authorizing someone to perform this transaction on your behalf. The person you have authorized must then take the completed form to an Autopac agent and complete the transaction.

For more information, contact an Autopac agent.

Q
What do I do if I am an out-of-province student in Manitoba?

If you are a full-time student, you may use your valid driver's licence. If you decide to stay in Manitoba after finishing your education, you will need to replace your current licence with a Manitoba licence within three months.

If your licence is not from Canada or the U.S., you will need to visit an Autopac agent or Service Centre. You must produce all of the following:

  • a valid driver's licence
  • a letter from your Manitoba school or university confirming your student status
  • your passport or immigration papers

You will be given a student authorization letter to carry with your licence. This letter authorizes you to drive using your home country licence.

Q
How do I obtain a higher class of licence (Class 1, 2, 3, or 4)?

To obtain a higher class of licence you will need to:

  • provide a medical examination report completed by a medical practitioner (This report needs to be approved by us. These forms are available at our Service Centres.)
  • study the Professional Driver's Manual or Air Brake Manual
  • pay a charge for and then pass the supplementary knowledge test for the class of licence for which you are applying

A Manitoba Class 1, 2, or 3 driver's licence is acceptable as a Commercial Driver's Licence in the U.S. Manitoba drivers need only to produce a valid Class 1, 2 or 3 driver's licence as proof of medical fitness to drive commercial vehicles in the United States. The Canadian/United States reciprocity agreement is extended to all drivers with four exceptions:

  • Class 1, 2 and 3 drivers with insulin diabetes
  • Class 1 and 3 drivers who do not meet Manitoba's minimum hearing requirements to transport dangerous goods
  • Class 1, 2 and 3 drivers operating under a medical waiver or who are operating under medical grandfather rights
  • Class 1, 2 and 3 drivers who have been diagnosed with epilepsy

Records

Q
How do I obtain a copy of my driver record (abstract)?

To request your driver record, you can go in person to an Autopac agent or any one of our Service Centres and pay the $10 per record charge. If the record is for someone other than yourself, you must have written permission from that driver.

To request a driver record by mail or fax you need to provide a signed, written request including your full name, date of birth, driver’s licence number and return mailing address or return fax number.

Mail your written request along with a cheque or money order for $10 per record payable to Manitoba Public Insurance to:

Manitoba Public Insurance
Driver Records and Suspensions
Box 6300
Winnipeg, Manitoba R3C 4A4

Fax your request including your credit card information (VISA/MasterCard and expiry date) to Driver Records and Suspensions at 204-954-5357.

Once your driver record request has been processed, we will mail or fax the driver record according to the instructions in your written request.

Q
Can someone else obtain a driver record for me?

Yes, if you sign a letter of consent authorizing that person to pick up your record.

You will need to provide us with your full name, date of birth, driver’s licence number and the name of the person picking up your record. This letter should be signed and dated. The person must show his/her personal identification.

Contact Driver Records and Suspensions at 204-985-0980 if you have any questions.

Q
What is shown in my driver record?

The driver record contains your name, address, driver’s licence number, date of birth, sex, height, eye colour, licence effective date, licence expiry date, class, authorized instruction, air brakes, motorcycle instruction expiry date, probationary expiry date, conditions effective and expiry date (if applicable), licence status, test year, licence class restrictions (if any), at-fault collisions, convictions, active and expired suspensions, disqualifications and prohibitions.

  • Authorized instruction allows a learner to drive a vehicle of a designated class.
  • The Conditions Addendum displays conditions which are imposed on the driver's licence.
  • Reported traffic convictions and collisions are on your driver record for at least five years. Reported Criminal Code convictions remain on your driver record for at least 10 years.
Q
What is a driver experience letter and how do I request one?

This letter states when you obtained your Manitoba driver's licence and when it expired, and includes all the particulars found on your driver's licence.

To request a driver experience letter by mail you need to provide a signed, written request from the driver. You need to provide your full name, date of birth and the date your last Manitoba driver's licence expired.

Send your request along with a $10 cheque or money order payable to Manitoba Public Insurance to:

Manitoba Public Insurance
Driver Records
Box 6300
Winnipeg MB R3C 4A4

Once the letter is prepared, we will mail or fax the letter back to you according to your instructions.

You can also request your driver experience letter at any one of our Service Centres.

Q
What is a letter of confirmation and how do I request one?

This letter confirms if a driver held a valid driver's licence on a specific date or for a specific time period and includes the licence class, licence expiry date and any restrictions.

To request a letter of confirmation by mail you need to provide a signed, written request from the driver. You need to provide your full name, date of birth and the date your last Manitoba driver's licence expired.

Send your request along with a $10 cheque or money order payable to Manitoba Public Insurance to:

Manitoba Public Insurance
Driver Licensing
Box 6300
Winnipeg MB R3C 4A4

Once the letter is prepared, we will mail or fax the letter back to you according to your instructions.

Q
Can I get a letter that shows any traffic convictions or claims on my driving record?

Yes. You can get two types of letters: a merit letter and a Driver Safety Rating Movement Letter. These letters differ from a driver record, which shows your whole driving record.

A merit letter lists your convictions or claims before you switched over to Driver Safety Rating. It costs $10. You can ask for one by mail or in person.

How to ask for a merit letter by mail:

Write us and sign your request. Include your full name, date of birth, when your last Manitoba driver's licence expired and a cheque for $10, payable to Manitoba Public Insurance.

Mail your request to:

Manitoba Public Insurance
Driver Licensing
Box 6300
Winnipeg MB R3C 4A4

How to ask for a merit letter in person

Write a cheque for $10, payable to Manitoba Public Insurance. With your cheque, go to any one of our Service Centres and ask for your letter.

A Driver Safety Rating Movement Letter lists your convictions, at-fault claims and alcohol- or drug-related suspensions under the Driver Safety Rating system. It’s free. To get yours, go to an Autopac agent.


Traffic Accident Reports

Q
How do I obtain a copy of my Traffic Accident Report?

Traffic Accident Reports can be obtained for $10 plus GST. They are available to the person(s) involved in the collision or to their legal representative with written authorization.

To obtain a report for a collision that occurred in Manitoba either:

Download a copy of the Traffic Accident Report Form and fax it to 204-954-5372 or mail it to:

Manitoba Public Insurance
Driver Records and Suspensions
Box 6300
Winnipeg, MB R3C 4A4

Payment options are certified cheque or money order, payable to Manitoba Public Insurance, VISA or MasterCard. Personal cheques are accepted if you are currently a Manitoba Public Insurance customer.

If paying by credit card, please include your card number, expiry date and signature with your request. If you require further information, call 204-985-0988 or 1-866-323-0543 (toll-free).

If your collision was reported to the Winnipeg Police Service, you can also contact the Winnipeg Police Records and Management Division at 204-986-6073 or 204-986-6074 for a copy of the Traffic Accident Report.


Driver Improvement & Control

Q
How will this program affect me?

It won't affect you if you drive safely. Driving safely means not being convicted of driving offences, not being issued any alcohol- or drug-related roadside suspensions and not causing any collisions.

Q
I am a senior. Will this program affect me?

It won't affect you if you drive safely. Age by itself isn't a factor.

Q
If I am found to be driving with alcohol in my blood, what will happen to me?

Impaired driving is a crime. If convicted, you’ll face serious consequences under Canada’s Criminal Code.

Novice drivers must have zero blood alcohol concentration while operating a vehicle. If you are a novice driver found with a blood alcohol level of up to .05 while driving, you will receive an immediate 24-hour roadside suspension. In addition, you will be required to attend a show cause hearing to consider a further driver's licence suspension.

If you are a novice or experienced driver found with a blood alcohol concentration between .05 and .08 or who fails a physical coordination test, you are subject to an immediate Tiered Administrative Licence Suspension. Receiving this suspension lowers your Driver Safety Rating by five levels. In addition, if you are a novice driver, you will be required to attend a show cause hearing to consider a further driver’s licence suspension.

Tiered Administrative Licence Suspensions are progressively longer suspensions ranging from 24 hours to 60 days, depending on how many previous suspensions have been issued to the driver within a 10-year period.

If you are a novice or experienced driver found with a blood alcohol concentration over .08, refuse to provide a breath or blood sample, or refuse to perform a physical coordination test or to follow a police officer’s instructions regarding the test, Manitoba’s existing tough impaired driving countermeasures will apply. These may include:

  • vehicle impoundment
  • an immediate three-month Administrative Licence Suspension, which lowers your Driver Safety Rating by five levels
  • a mandatory Impaired Driver Assessment at the Addictions Foundation of Manitoba
  • a longer driver’s licence suspension if convicted of the offence
  • a driver’s licence reinstatement charge
  • participation in Manitoba’s Ignition Interlock Program if convicted of the offence

Sanctions also apply to situations where a person operates a vessel, an aircraft or railway equipment while under the influence of drugs or alcohol.

Q
What would happen if I am convicted of driving outside the GDL restrictions?

You will be charged under The Highway Traffic Act and/or its respective regulations and must attend a novice driver hearing. A novice driver hearing may result in other consequences that affect your driver’s licence.

Q
If I am suspended at a show cause hearing can I appeal?

Yes. You may appeal to the Licence Suspension Appeal Board (LSAB). The LSAB will consider public safety and exceptional hardship caused by the suspension. For novice drivers under GDL, additional driver's licence restrictions may also be appealed to the LSAB.

Q
How do the Driver Improvement and Control (DI&C) Program and the Driver Safety Rating (DSR) work together?

Both the DI&C Program and the DSR are part of an overall strategy to encourage safe driving and reduce risk on the road. Interventions under the DI&C Program are in addition to any movement on the DSR scale.

Q
I have been involved in an at-fault collision. Will I be subject to DI&C intervention?

There are many factors that the DI&C Program considers when determining if an intervention is warranted and type of intervention:

  • driver category
  • incident frequency
  • incident severity
  • previous intervention
Q
Why would the DI&C Program be concerned if I am involved in an at-fault collision?

The program tries to stop high risk driving behaviours before they start. Studies have shown that drivers who cause one collision are more likely to cause another one.

Q
How do I clear my Family Maintenance Suspension?

You can go to the Maintenance Enforcement office at 100-352 Donald Street in Winnipeg or call 204-945-7133. Once you settle the matter, Maintenance Enforcement will notify us. You can then apply for a driver's licence.


Suspensions

Q
How do I clear my Manitoba Public Insurance suspension?

You can go to any one of our Service Centres or call our Contact Centre at 204-985-7000 or 1-800-665-2410 or access our TTY/TDD line at 204-985-8832. Once you've made arrangements to settle the debt, you can apply for a driver's licence.

Q
If I am an experienced driver found to be driving with a blood alcohol concentration between .05 and .08, what happens to me?

Drivers operating a motor vehicle with a blood alcohol concentration between .05 and .08 or who fail a physical coordination test are subject to an immediate Tiered Administrative Licence Suspension.

Tiered Administrative Licence Suspensions are progressively longer suspensions ranging from 24 hours to 60 days depending on how many previous suspensions have been issued to the driver within a 10-year period:

  • 24-hour driver’s licence suspension for a first occurrence
  • 15-day driver’s licence suspension for a second occurrence
  • 30-day driver’s licence suspension for a third occurrence
  • 60-day driver’s licence suspension for fourth and subsequent occurrences

Receiving a Tiered Administrative Licence Suspension moves a driver down the Driver Safety Rating scale five levels. Drivers who receive this suspension may also be subject to a Driver Improvement and Control intervention. This could range from a warning letter to a show cause hearing, at which time a further driver’s licence suspension would be considered. They would also be required to pay a driver’s licence reinstatement charge.

Drivers receiving two or more suspensions within a 10-year period are also required to complete an Impaired Driver Assessment at the Addictions Foundation of Manitoba (AFM) at their own expense.

Tiered Administrative Licence Suspensions also apply to situations where a person operates a vessel, an aircraft or railway equipment while under the influence of drugs or alcohol.

Q
As an experienced driver, what happens to me if I provide a breath sample over .08 blood alcohol concentration or refuse to provide a blood or breath sample?

If your blood alcohol concentration is over .08, you refuse to provide a breath or blood sample, or refuse to perform a physical coordination test or to follow a police officer’s instructions regarding the test, you will receive an immediate three-month Administrative Licence Suspension. Receiving this suspension lowers your Driver Safety Rating by five levels. You will also be required to pay a driver’s licence reinstatement charge. Additional consequences may include:

  • being charged under the Criminal Code
  • vehicle impoundment (except special mobile machines)
  • a mandatory Impaired Driver Assessment at the Addictions Foundation of Manitoba (AFM) at your expense

Sanctions also apply to situations where a person operates a vessel, an aircraft or railway equipment while under the influence of drugs or alcohol.

Q
What happens if I'm convicted of an impaired driving offence?

If you are convicted of an impaired driving offence under the Criminal Code of Canada, your driver's licence will be suspended and you will be disqualified from driving any type of vehicle. A conviction* may result in a number of sanctions including:

  • moving an additional five or 10 levels down the Driver Safety Rating scale
  • a minimum fine of $1,000
  • possible imprisonment a minimum one year of court imposed driving prohibition
  • mandatory driver's licence suspension under The Highway Traffic Act from one year to life
  • mandatory participation in Manitoba's Ignition Interlock Program possible vehicle forfeiture

All charges, additional premiums and fines are subject to change.

*A discharge under the Criminal Code of Canada for certain driving related offences may be treated as a conviction under the Manitoba Highway Traffic Act.

Q
How can I get my driver's licence back after an alcohol- or drug-related driving suspension?

You will be required to provide the Registrar of Motor Vehicles with an assessment of alcohol/drug use from the AFM Impaired Drivers Program. When the assessment has been approved and the suspension is over or has been successfully appealed, you can have your licence issued at a Manitoba Public Insurance Service Centre.

If you have not been licensed for over four years, you will have to complete driver examinations (knowledge, vision, and road tests).

Q
How much will it cost to get my driver's licence back after an alcohol- or drug-related driving suspension?

To get your driver's licence back, you may have to pay several charges, such as:

  • a $625 charge for a mandatory Impaired Driver assessment by the AFM
  • a charge ranging from $30 to $175 for a driver's exam or a driving course
  • a $50 reinstatement charge
  • additional driver's licence premium of $1,000 or more

All charges, additional premiums and fines are subject to change.

Q
My driver’s licence is currently suspended/prohibited. May I still operate a special mobile machine?

No driver whose licence is suspended or prohibited may operate heavy and agricultural equipment on provincial highways and urban roads. These vehicles include tractors, self-propelled farm equipment such as combines, and heavy equipment such as front-end loaders, cranes, forklifts and graders. Suspended or prohibited licence holders may obtain conditional licences permitting them to operate heavy or agricultural equipment.

For further information on obtaining conditional licences, contact the Licence Suspension Appeal Board at 204-945-7350.

Zero blood alcohol restrictions also apply to the operation of any special mobile machine on any road.

If you have any questions, please call Driver Records and Suspensions at 204-985-0980 or toll-free at 1-866-323-0543.


Tickets

Q
The ticket on my driver record is not mine. What can I do?

You must contact the police agency that issued the ticket or the office of the court that issued the conviction. If you are successful in having it removed, the appropriate court will notify us. Once we receive the proper documentation from the court, the ticket notice will be removed from your driver record.

Q
If I receive a ticket outside Manitoba will it be placed on my record?

Upon notification, we are legally obligated to show out-of-province convictions on your driver record.

Q
The police gave me a ticket for speeding but I was not speeding. What can I do?

Present your case in court. If you are found not guilty, the offence will not be recorded on your driver record.


Medical

Q
How does the Medical Records section find out about drivers with medical conditions?

Physicians and optometrists are required by law to report drivers whose medical conditions may affect their ability to safely operate a motor vehicle.

Information regarding drivers' medical conditions are received primarily from physicians and optometrists, law enforcement officers, our Service Centres and concerned family members.

If you have a medical condition that may affect your driving or if you want to report someone you may be concerned about, please contact Medical Records at 204-985-1900.

Q
Can a physician or optometrist suspend someone's driver licence?

Physicians and optometrists provide medical information to us and sometimes make recommendations about a patient's ability to drive. Once medical information is received, we are responsible for taking action.

Q
What about senior drivers? Are they required to be retested or to file medical reports?

Manitoba does not require Class 5 drivers to complete medical reports or driver tests based on age.

Q
Why do I have to file medical reports more often for my Class 1, 2, 3 and 4 driver’s licence or authorized instruction in these classes?

The frequency Manitoba Class 1, 2, 3 and 4 drivers file medical reports is consistent with the National Safety Code Standard 6 which stipulates how often medical reports must be filed according to a driver’s age. Manitoba implemented National Safety Code 6 in January 2006 to meet its obligations provincially and nationally and to fulfill its commitment to the Canada-U.S. Medical Reciprocity Agreement. Class 1, 2, 3 and 4 drivers with medical conditions may be required to file medical reports more frequently.

Q
What is the Canada-U.S. Medical Reciprocity Agreement?

The Canada-U.S. Medical Reciprocity Agreement is an agreement that resulted from discussions between Transport Canada and the United States Federal Highway Administration to achieve reciprocity between the two nations on medical fitness for commercial drivers. The agreement streamlines the flow of goods between Canada and the U.S. Canadian drivers need only produce a valid Class 1, 2, 3 and 4 driver’s licence as proof of medical fitness. Canada-U.S. medical reciprocity is extended to all drivers with four exceptions:

  1. Class 1, 2 and 3 drivers with insulin dependent diabetes
  1. Class 1 and 3 drivers who do not meet Manitoba’s minimum hearing requirements to transport dangerous goods
  1. Class 1, 2 and 3 drivers operating under a medical waiver or who are operating under medical grandfather rights
  1. Class 1, 2 and 3 drivers who have been diagnosed with epilepsy

However, if you currently hold a Class 1, 2 or 3 driver’s licence or authorized instruction in these classes, it will continue to remain valid in Canada. This does not apply to Class 1, 2 and 3 drivers who wish to drive Class 5 vehicles into the U.S.


Payments and Refunds

Q
How do I apply for a refund on a driver's licence?

Visit an Autopac agent with your driver's licence explaining why you're returning it.

If the holder of the driver's licence has died, a member of the immediate family or the executor of the estate must sign the refund request and attach a photocopy of the death certificate, the funeral director's certificate or the newspaper obituary.

A refund cheque will be issued to the estate within about 30 days.

Q
How can I pay my statement of account for my driver's licence?

There are many options available to make your payment:

  • online with VISA or MasterCard (see list of qualifying payments)
  • online or by telephone through your financial institution
  • in person with cash, cheque, debit, VISA or MasterCard wherever Autopac is sold


Online at mpi.mb.ca

  • Visit mpi.mb.ca to pay with VISA or MasterCard.


Online or by telephone through your financial institution

  • Ask your financial institution to set up this service for you.
  • Use your customer number with us as your account number for your payments.
  • Ask your financial institution when to make your payment so we receive it on time.

In person

  • Take your statement of account.
  • Pay by cash, cheque, money order, debit, VISA or MasterCard wherever Autopac is sold.


If you are unable to visit an Autopac agent, you can also mail your payment by cheque or money order, payable to Manitoba Public Insurance. Write your driver’s licence number or customer number on the front of your cheque or money order and mail your payment to:

Manitoba Public Insurance
Driver Licensing
Box 6300
Winnipeg MB R3C 4A4

No change is given on cheques or money orders. Dishonoured cheques are subject to a $20 administrative charge.