Insuring a Vehicle > Cancellations and Refunds
Cancelling Your PolicyIt’s up to you to cancel your Autopac coverage when you don’t want it or need it any more. Cancellation must be in writing. The best way is to take your licence plates to an Autopac agent and complete a cancellation application. The agent will void your plates with a sticker and give them back to you. You can use the plates again when you reapply for coverage. You’ll also get a receipt immediately for the cancellation.
You can switch over to Autopac Lay-up coverage if you’re just taking your vehicle off the road for a while.
Cancel your registration and Autopac insurance when:
- you dispose of your vehicle and do not replace it within seven days
- you move away from Manitoba
If you've registered your vehicle outside Manitoba, cancellation of your Manitoba registration/insurance doesn't automatically happen. To cancel, send a photocopy of your new vehicle registration documents to Manitoba Public Insurance, Box 6300, Winnipeg MB R3C 4A4. Include a letter, with your signature, asking us to cancel your Autopac insurance. You can also fax your cancellation request to 204 985–7670.
Refunds
We calculate refunds or credits using what’s called “short-rating”—a standard practice in the insurance industry. This may mean your refund will be less than you expected.
Here’s what short-rating means and why insurers use it. Insurance policies are priced annually, with the fixed costs of writing the policy (like agents' commissions) spread over their full term.
Your Autopac policy is priced annually, and will be in effect for one to five years (depending on the insurance and registration class).
When someone cancels a policy early, the fixed costs are spread over a shorter period than intended. That makes them higher on a daily basis. For example, $100 of fixed costs spread over 100 days are $1 per day. Spread over 50 days, this doubles to $2 a day.
Short-rating makes sure that those who cancel early cover the costs of the insurance they’ve used.
Our computer system calculates your refund using a formula that factors in the amount of policy premium and the time left until your next anniversary day. You can ask your Autopac agent for details of your refund calculation.
There are no refunds on flat-fee premiums, such as for off-road vehicles, snow vehicles and trailers valued under $2,500.
Also, short-rate cancellation applies when transferring Autopac road coverage to Lay-up coverage.
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