LettersSummaryChairperson's MessagePresident's MessageMore of What You Value MostFair PracticesManagement DiscussionFinancialsManitoba Public Insurance 2005 Annual Report
message from the president
 
     

This year our annual report focuses on “the value equation” — specifically, the many different ways Manitoba Public Insurance is providing more value to customers every day.

Right now we are in a position to build value as never before. The merger of driver and vehicle licensing functions is opening doors to new opportunities — but more importantly, our past successes have provided all the tools we need to fully embrace these opportunities and convert them into real advantages for Manitobans.

Our plans for the year ahead would not be possible without a solid financial foundation, and I am pleased to report that we have finished 2005 with one of the strongest balance sheets in our history. A growing provincial economy, favourable investment climate and good weather bolstered corporate income to record levels, while prudent management maintained costs at 50 per cent of the Canadian insurance industry average.

Putting our plans into action will take solid partnerships — old and new. By leveraging our strong relationship with Manitoba’s network of insurance professionals, we will be able to provide one-stop shopping for our customers while nearly doubling their choice of service outlets.

In 2005, we struck a new partnership to ensure Manitobans continue to get the highest standard of service at the lowest possible cost. Instead of developing new technologies for our driver’s licence photo cards, we are partnering with Saskatchewan Government Insurance, a trusted neighbour with common goals. By working together, we will provide Manitobans with a better product at half the current cost of production.

We know that Manitobans ultimately pay for our public insurance system and that is why we protect their investment by controlling emerging risks.

Our fastest growing claims costs are associated with Manitoba’s chronic auto theft problem. Year after year, this crime costs premium payers more than $35 million and erodes our community safety. That is why we do leading edge things like providing $40 million in incentives for vehicle owners who protect their vehicles with electronic immobilizers.

And finally, we can’t provide strategies that add value unless we know our customers and understand their needs today and into the future. That means not simply providing the best financial value but also ensuring that we continue to provide Manitobans with among the very best protection and benefits in the country and services that meet our customers’ expectations.

This balance is not attained easily. It is the product of careful listening and a lot of dialogue with Manitobans. While helpful in carrying out our daily business, this kind of information is invaluable when preparing for future changes.

Manitoba Public Insurance has the right fundamentals in place to face a challenging future. With a solid investment strategy, proper reserving and careful management, we can build on the successes that have brought Manitobans nearly a decade of rate stability and $138 million in rebates over the last five years.

Guided by our founding objectives, our dedicated staff and partners have built on that strategic advantage in 2005. The plans now in place will elevate the value equation in years to come.

Marilyn McLaren
President and Chief Executive Officer

 

 

EXECUTIVE
From left to right: Kevin McCulloch Vice-President Corporate Legal, General Counsel and Corporate Secretary, Marilyn McLaren President and Chief Executive Officer, Clarke Campbell Vice-President Corporate Information Technology and Chief Information Officer, John Douglas Vice-President Corporate Public Affairs (seated), Charles Rogers Vice-President Corporate Resources, Barry Galenzoski Vice-President Corporate Finance, Chief Financial Officer and Chief Administration Officer, Dan Guimond Vice-President Corporate Insurance Operations (seated), Wilf Bedard Vice-President Corporate Claims

 
   
Printable (PDF) version of this page Download the entire report (1.3 MB) www.mpi.mb.ca Copyright 2005
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