2005 Highlights

CUSTOMER SERVICE AND VALUE

• Seventh year in eight with no rate increase
• Returned 93 cents of every premium dollar to Manitobans in the form of claims benefits
• Met or exceeded Customer Service Standards 96.6 per cent of the time

FINANCIAL MANAGEMENT

• Earned $175.7 million in investment income, reducing the cost of every premium by an average of $181 per policy
• Protected Manitobans from unforeseen events and increased financial stability by increasing Rate Stabilization Reserve to $136.1 million
• Increased sales of Autopac Extension and Special Risk Extension products by 6 per cent

ROAD SAFETY

• Provided Driver Education to 14,000 high school students
• Performed more than 30,000 interventions, ranging from advisory letters to licence suspensions, to improve driving habits
• Participated in more than 585 presentations reaching over 28,000 Manitobans

ECONOMIC CONTRIBUTION

• Generated more than $618 million in economic activity and 10,000 direct and indirect jobs in Manitoba*
• Returned more than $456 million to the Manitoba economy through the purchase of local goods and services*
• Purchased $79 million more bonds to support Manitoba municipalities, schools and health care facilities, bringing total investment in this province to more than $929 million
• Provided funding and support to more than 150 community organizations

* Source: Manitoba Bureau of Statistics